You can now avoid crowds for train departures with the Amtrak app

Jun 10, 2020

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Have you ever witnessed travelers crowding to board a plane or train the moment the doors open?

Sign up for TPG’s daily newsletter

Gate lice behavior may be here to stay, but you don’t have to stand around for it — at least when traveling with Amtrak, anyway. Now for select Amtrak stations, you can track real-time gate and departure information directly through the Amtrak app.

 

The app feature allows travelers to avoid clustering around departure boards and other information signage, like they currently do at Penn Station, before making the mad dash to the right track. This process is annoying during the best of times, and potentially harmful during these times of heightened infection risk.

Amtrak passengers lining up at New York Penn Station. (Photo by Amtrak/Doug Riddell)
Amtrak passengers lining up at New York Penn Station. (Photo by Amtrak/Doug Riddell)

Penn Station will be the latest Amtrak destination to display real-time track and departure information within the app — the functionality will be added by July 2020. Existing stations with tracking information include:

  • Sacramento, Calif.
  • Berlin, Conn.
  • Meriden, Conn.
  • Wallingford, Conn.
  • Wilmington, Del.
  • Washington, D.C.
  • Jacksonville, Fla.
  • Carlinville, Ill.
  • Normal-Bloomington, Ill.
  • Aberdeen, Md.
  • Baltimore, Md.
  • BWI/Thurgood Marshall Airport, Md.
  • New Carrollton, Md.
  • Havre, Mont.
  • Omaha, Neb.
  • Rochester, N.Y.
  • Klamath falls, Ore.
  • Salem, Ore.
  • Philadelphia, Penn.
  • Austin, Texas
  • Houston, Texas
  • Richmond (Staples Mill), Va.
  • Tukwila, Wash.

Tracking your train track and departure information isn’t the only feature available within the newly updated Amtrak app. You can stay efficient and germ-free by accomplishing the following tasks, all from your trusty smartphone:

  • Show your scannable eTicket while onboard, including multi-ride and monthly passes, bypassing the need for printed tickets.
  • Purchase one-way, roundtrip, multi-ride and monthly tickets, either by credit card or with Amtrak Guest Rewards points
  • Check the status of your train
  • Find station hours and addresses
  • Get real-time gate and track boarding information at select stations
  • Edit and manage your account profile
  • Save credit cards for quick checkout (these are the best cards to use for train travel)
  • Send your eTicket to Apple Wallet

Related: Amtrak adopts “plane policies” for train tickets

The app is free for both Android and iPhone devices, and can also be used on an iPad. The Amtrak website is also mobile-friendly, so you can pull up any browser window to access the  Multi-city tickets are not supported, but can be purchased through the Amtrak website. And you can “favorite” the Amtrak stations you use the most often by selecting them within the app.

Amtrak has made a number of customer-friendly changes in recent months, including extending elite status for travelers impacted by coronavirus lockdowns, as well as extending the expiration date on Amtrak Guest Rewards points.

Featured photo courtesy of Amtrak/Doug Riddell.

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new card in the first three months of card membership. Offer ends 11/10/2021.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 Bonus Miles and 10,000 Medallion® Qualification Miles (MQMs) after you spend $3,000 in purchases on your new Card in your first 3 months. Offer expires 11/10/2021.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
15.74%-24.74% Variable
Annual Fee
$250
Balance Transfer Fee
N/A
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.