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Test run: We tried Via's $15 flat-rate rides from LGA

Nov. 23, 2019
6 min read
Via
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Last week, Via introduced flat-rate shared rides from LaGuardia Airport starting at just $15. In true TPG fashion, we wanted to it test out so at 4 p.m. on a Friday evening, I set out to give the service, called "LGA Connect," a shot.

LGA Connect offers travelers $15 rides to Manhattan, Queens and Brooklyn and $20 rides to the Bronx and Staten Island 24/7. These rides are shared, which is part of what makes them so cheap. In terms of price, however, if you're not taking public transit for $2.75 then it's hard to beat a $15 flat-rate ride from LaGuardia otherwise.

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Now let's talk about why I loved this new ride-hailing option.

For starters, rides from LaGuardia can be quite pricey depending on your arrival time and time spent navigating the never-ending construction. Can you say surge pricing? I once spent nearly an hour waiting on a Lyft after multiple cancellations. However, I've also been picked up fairly quickly on other occasions. It's always a gamble when hailing a ride at LGA, earning it a spot on TPG's list of most expensive airports in the U.S.

How to book

When you open up the app and type in LGA as your location, you'll be given the option to book a regular Via ride or LGA Connect, which is only available at terminals C and D.

Once you select LGA Connect, you'll be given an estimated pickup time to which I received a quote of 5 minutes. I accepted it and my Via promptly made its way to me.

When I requested the ride, I wasn't at the pickup spot yet because I was used to a "5 minute" quote turning into 10 with Lyft and Uber. I quickly learned that Via is a stickler on time and picked up my pace to get to the pickup area as the car's arrival loomed closer.

Follow the signs to "Car Services" located throughout the ground level of Terminals C and D. Photo by Liz Hund/The Points Guy.

When I arrived to the pickup area, I was immediately greeted by a Via help desk, where I'm assuming an agent would typically direct riders. However, at the time I arrived the gentleman was helping another traveler.

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Related: Your guide to Taxis, Ubers and Lyft during LaGuardia's airport construction

All of the Via vans were lined up curbside with clearly marked signage. I was impressed with the curbside pickup and thankful that I didn't have to wait under the cluster of other ride-share tents, searching for my ride. The Via attendant asked who was picking me up and promptly directed me to the proper van where I joined two other passengers.

Via
Via vans waiting on passengers. (Photo by Liz Hund / The Points Guy)

All together, this quite literally took the 5 minutes Via quoted me from the time of request to time of pick up. The process was seamless. If I had already been waiting in the pickup area when I requested the ride, I'm confident I could have been able to hop in the van within 2 minutes or so.

So what about the shared aspect of this service? I didn't mind the company and if we're being honest, most people won't bug you. I only rode along with two others, which made for a very comfortable ride in the large Mercedes Metris. Some may even say that the legroom could pass as a poor man's business — look at all that space!

Via, LGA connect
At just 5-foot, 6-inches, I had plenty of room to spread out. (Photo by Liz Hund/The Points Guy)

The worst part about the ride was the traffic, but that was to be expected given the time. I took the Via from LaGuardia to the Marriott Marquis in Times Square with a tourist's commute in mind. As someone who lives in Brooklyn, my commute from the airport is usually pretty brief at 30 minutes max during rush hour. To say I wasn't prepared for the hour and 15-minute ride into Manhattan would be an understatement.

Around 5 p.m. we finally made our way into Manhattan and 30 minutes later I was the second to be dropped off.

Lyft and Uber pricing

While I was enjoying my $15 Via ride into the city, Lyft and Uber were offering shared rides for $56-$75. And if you wanted the luxury of a private ride, you'd have to pay a whopping $76-$89.

Bottom Line

LGA Connect is a game changer in terms of ride-share price for those constantly commuting form the airport and especially for tourists. It also seems like Via's got its pickup process down to a science. If you want to limit your time waiting around the airport, then Via is definitely the best option. The quick curbside pickup is convenient and alleviates the stress and confusion that is LGA Airport pick ups.

If you're looking for the most economical option, you can also take the bus to the subway from LGA for $2.75. All you have to do is hop on the Q70 bus to the Jackson Heights-Roosevelt Avenue subway station where you can catch the 7, E, F, R and M trains to your destination.

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Featured courtesy of Via.

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at American Express's secure site

Rewards

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Intro offer

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Annual Fee

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Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.