United’s International Fleet Finally Has Wi-Fi That Actually Works
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
From the narrow-body Airbus A319 to the flagship Boeing 777-300ER, United offers connectivity on nearly all of its domestic and international mainline flights. But simply having Wi-Fi onboard doesn’t do flyers much good if it’s painfully slow, or — in some cases — doesn’t work at all.
While Gogo and ViaSat-equipped planes do act up from time to time, almost all of United’s connectivity issues affect flights with Panasonic Wi-Fi — from my experience, at least. On United’s long-haul fleet, I got used to Wi-Fi that simply didn’t work at all on many of my flights.
Then, near the end of 2017, the airline committed to upgrading its Panasonic infrastructure throughout 2018. Honestly, I wasn’t expecting much, however, as of this month, it seems United’s actually managed to follow through on that promise.
So far, in 2019, I’ve had five flights on United’s Panasonic-equipped aircraft, including three on the airline’s first 787-10 (N14001) and two on one of its oldest 757-200s (N13113). On both planes, the Wi-Fi worked very well — not a surprise for a brand-new Dreamliner, perhaps, but I certainly noticed the upgrade on the 757. While there was some downtime here and there, I was able to get work done on all five flights.
While two aircraft is hardly a robust sample, a Panasonic representative I chatted with confirmed that United’s entire fleet has been upgraded, so you should expect similar performance when traveling on United’s Airbus A319s and A320s, along with international Boeing 757-200s, 767-300ERs, 767-400ERs, 777-200ERs, 777-300ERs and all three variants of the 787 Dreamliner.
Pricing remains unchanged — full-flight rates ranged from $10.99 for my three-hour hop to Miami to $24.99 for the cross-country leg from Newark (EWR) to Los Angeles (LAX). And, while streaming services like Netflix and Amazon Prime are unfortunately blocked, all aircraft with the new Panasonic system should offer free movie and TV show streaming from an onboard server from gate to gate.
Welcome to The Points Guy!
Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
- Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees