The day has arrived: United award charts are no more

Nov 15, 2019

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

It’s Nov. 15 and, as expected, that means that United Airlines officially no longer has published award charts for United-operated flights. Let’s all pause for a moment of silence over the loss of yet another award chart.

Free from an award chart, the airline’s frequent-flyer program can now charge whatever it wants for award flights, and the award prices can change as frequently as the program desires for United-operated flights. (Partner award charts do remain, at least for now.)

United is hardly the first frequent flyer program to go down this road. Delta SkyMiles led the way among the “Big 3” carriers in the U.S. with dynamic award pricing and award-chart free living beginning in 2015. American Airlines is now also actively inching toward dynamic award pricing. This trend is largely not great news for those of us who like to get outsized value from our miles at the pointy end of the plane, but the good news is that today didn’t bring with it any surprises.

Update: Maybe it did. Further updates below.

Today, in a post-award chart world, United-operated flights still price at saver-award levels as we knew them, especially in economy. That means 12,500 miles for most domestic awards, 22,500 miles to Hawaii, 30,000 miles to Europe, etc. The program doesn’t charge that award price every single day, and it can charge as much as it wants, but those tried and true award amounts are still very common.

United award prices - screenshot taken on Nov. 15
United award prices, screenshot taken on Nov. 15

Nov. 15 evening update: These award searches were largely run in the mid- to late-afternoon on Nov. 15. However, as first reported by Running With Miles and confirmed with my own searches, many routes are now pricing a few thousand miles higher than they were a few hours ago. Most interestingly is that some partner awards — specifically those on Lufthansa, at a minimum — are also now pricing at levels above the posted partner award chart. You can read the full (new) story here. Short version: More changed on the evening of Nov. 15 than we expected and United did confirm the changes are not technical problems.

Just as there were when the airline first moved toward dynamic award pricing several months ago, there are award flights that price as few as 5,000 miles each way. There’s even a part of the United site that will direct you to some of these lower-than-normal awards under the title of “Featured Awards”.

The free Excursionist Perk — valid for a free flight for those booking bigger award trips across zones — is also, thankfully, still available.

Now, as you move to the front of the plane, business/domestic first class awards are much harder to find at the traditional saver-award levels. They still exist, but you can go months (or longer) without spotting one on some routes, such as on United-operated business class flights to Europe, Hawaii, etc. However, that situation isn’t new, and certainly didn’t just begin today.

As was calculated by TPG’s Points Lab, having a United credit card still helps you save miles in this new pricing system. So, even in the current era of dynamic pricing, it’s still worth it to have a United credit card if you fly United. None of that changed today.

One positive change that did kick in was the elimination of the close-in booking fee. Want to go to Europe tonight? That’ll start at 30,000 miles and $5.60 in economy on lots of routes. Want to escape the cold to go to Hawaii tomorrow? That’ll start at 22,500 United miles and $5.60 in economy. There’s no longer a last-minute $75 booking surcharge.

Unlike with some other dynamically-priced programs, the United award price doesn’t necessarily jump just because the flight leaves soon.

Bottom line

There’s no question that today is a bit of a sad day for long-term fans of United’s MileagePlus, and even Continental OnePass before that. However, we didn’t wake up to a whole new program that looks different from yesterday, just because Nov. 15 arrived. MileagePlus has been inching toward today for months.

If you want to keep up with other upcoming United MileagePlus changes, check out these articles:

Featured image courtesy of United Airlines

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
17.24%-26.24% Variable
Annual Fee
Balance Transfer Fee
Recommended Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.