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Lyft and Uber will now require all drivers and passengers wear face masks

May 10, 2020
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3 min read
Young man and woman in car wearing a virus protective face masks
Lyft and Uber will now require all drivers and passengers wear face masks
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Airlines aren't the only companies requiring passengers to wear masks while traveling — Uber and Lyft are now following in their footsteps.

Both ride-hailing services will require both drivers and riders to wear masks when using the platform in various countries, including the United States, CNN Business reports.

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Lyft plans to enforce this new rule by requiring all drivers and passengers to self-certify that they will wear a face mask throughout the ride, are symptom free and will follow the CDC and local guidelines related to Covid-19 prior to requesting a ride / accepting a pickup.

Additionally, Lyft is launching a new Health Safety Education initiative for all parties based on CDC, WHO and Canadian health official and local official requirements.

"We want these new initiatives to have a meaningful impact and set a new standard for ride-share health safety,” said Angie Westbrock, VP of Global Operations and Head of Lyft’s COVID-19 Response Task Force.

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Related: How travel companies are giving back during coronavirus

As for Uber, a spokesperson for Uber told TPG it will "continue to ask riders to stay home if they can, while shipping safety supplies to drivers who are providing essential trips."

In order to enforce the new directive, Uber is developing technology that will detect if drivers are wearing face coverings. This is in addition to the face verification capabilities that confirms the identities of drivers.

In terms of when the initiative will take effect, Uber said it will "communicate updates directly to users when ready," but that in the meantime the company continues to "urge all riders and drivers to wear masks or face coverings when using Uber."

Uber expects that its business, which has been down during the coronavirus pandemic, will soon pick up as lockdowns are gradually lifted across the world.

Related: Where you can buy face masks for travel right now

Countries and companies alike have begun to make small steps toward reopening as the world grapples with the coronavirus pandemic. Greece is planning on opening up to tourists in July and United Airlines is seeing a positive uptick in flight searches for travel next year. In fact, global air passenger traffic may have hit rock bottom and be on the way to recovery, even if it’s an incredibly modest one.

Additional reporting by Liz Hund.

Featured image by Getty Images

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  • Some may have trouble using Uber and other dining credits
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
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