The TWA Hotel’s Food Court Was Shut Down Over Health Violations

May 25, 2019

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

After a first few days marred by teething problems, the newly-opened TWA Hotel at New York’s JFK airport has just encountered another issue. The hotel’s food court, inspired by New York’s street-food vendors, was recently ordered to shut down after the city’s Department of Health and Mental Hygiene discovered numerous violations related to food prep and storage.

After a two-day closure, the food court reopened on Friday, the Queens Patch reported.

According to the Department, the food court racked up five violations including storing hot food at below 140 degrees, serving food from unknown or unapproved sources, a lack of facilities to wash or sanitize equipment and utensils, a lack of protection for food storage, and improperly constructed surfaces. That resulted in 73 violation points in a recent inspection, as the New York City Department of Health and Mental Hygiene site showed on Saturday. (Lower scores are better; above 28 points, the department shutters an establishment.)The food court is located in the Hughes Wing of the TWA Hotel, to the left in the image below, shot overlooking the entrance. Listed on the hotel’s website as “Departures Hall Dining”, the food court is located on the side of the historic terminal opposite of the front desk. It serves fare from local New York City restaurants and vendors.

Photo by Alberto Riva/The Points Guy

Notable tenants at the food court include The Halal Guys, Empanada Republic, Antico Noé, and Fresh & Co. 

The TWA Hotel was one of the most anticipated new hotel openings of 2019. It officially opened on May 15th, and while the soft open clearly showed that several aspects of the hotel were not ready, the hotel currently holds a 4.3 out of 5 on Google Reviews and 3 out of 5 stars on TripAdvisor — indicating generally favorable reviews.

For more on the TWA Hotel, read our account of the hotel’s first night of operations and check out a video tour of the hotel, which promises to become a major attraction for aviation enthusiasts once its initial problems are fixed.

Featured image by Brendan Dorsey/The Points Guy

Bank of America® Premium Rewards® Visa® credit card

This card from Bank of America gets really interesting if you have a BofA checking, savings or investment account. Depending on the value of your combined accounts you can potentially get as much as 3.5x points on travel/dining and 2.625x points on other purchases making it the richest consumer banking bonus out there.

Apply Now
More Things to Know
  • Receive 50,000 bonus points – a $500 value – after you make at least $3,000 in purchases in the first 90 days of account opening
  • Earn unlimited 2 points for every $1 spent on travel and dining purchases and unlimited 1.5 points per $1 spent on all other purchases
  • If you're a Bank of America Preferred Rewards member, you can earn 25%-75% more points on every purchase
  • No limit to the points you can earn and your points don't expire
  • Redeem for cash back as a statement credit, deposit into eligible Bank of America® accounts, credit to eligible Merrill accounts, or gift cards or purchases at the Bank of America Travel Center
  • Get up to $200 in combined airline incidental and airport expedited screening statement credits + valuable travel insurance protections
  • No Foreign Transaction Fees
  • Low $95 annual fee
Intro APR on Purchases
Regular APR
17.74% - 24.74% Variable APR on purchases and balance transfers
Annual Fee
Balance Transfer Fee
Either $10 or 3% of the amount of each transaction, whichever is greater.
Recommended Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.