Skip to content

Southwest Airlines caps bookings through Thanksgiving as holiday season looms

Sept. 16, 2020
4 min read
Southwest Airlines caps bookings through Thanksgiving as holiday season looms
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Southwest Airlines will now cap the number of passengers on its flights through November to boost traveler confidence, following the lead of other carriers even as the industry girds itself for a tough coronavirus pandemic winter.

The Dallas-based discounter has extended its booking caps that allow middle seats to remain open on all of its flights through Nov. 30, Southwest said Wednesday. The move covers the historically busy Thanksgiving travel period, but not Christmas and New Years.

The extended flyer cap, which had been set to run through Oct. 31, comes as Southwest prepares for what will be a rough fall and winter. The airline has cut its schedule in September and October from a summer peak and — despite plans to add three new cities to its map by year-end — is preparing to be at least a quarter smaller in December than it was a year ago.

New! Sign up for TPG's free new biweekly Aviation newsletter for more airline news!

Air travel in the U.S. remains down around 70% compared to 2019, according to latest data from trade group Airlines for America (A4A). While a solid recovery from the depths of April when travel was down more than 90%, the road ahead is expected to be long with a full return to pre-pandemic levels not expected until at least 2024.

"The worst is clearly over, but the recovery in demand is clearly stalling," said Cowen analyst Helane Becker in a report on Sept. 10.

While summer travel recovered faster than analysts at Cowen expected, they do not expect Transportation Security Administration (TSA) screenings to hit one million a day until either the Thanksgiving or Christmas holidays. But even that would be less than half the number of people who flew at the same time a year ago.

Related: Southwest Airlines CEO says expansion part of long-term strategy, not ‘pandemic play’

Guide: Which US airlines are blocking middle seats and requiring masks?

Sign up for our daily newsletter

TSA screenings hit a pandemic high of 968,673 people on Sept. 4, the Friday before Labor Day weekend. Screening numbers have since fallen, except for on the odd Sunday, to below 800,000 people a day.

With flyer numbers low — and expected to stay low — Southwest's decision to extend booking caps in the name of traveler "confidence," as the carrier put it, appears more marketing ploy than COVID-19 safety measure. Delta Air Lines similarly considers its blocking of middle seats more about making travelers comfortable to fly than protection agains the virus.

For now, Delta is blocking seats through Jan. 6, the longest of any U.S. airline. Alaska Airlines is limiting the number of travelers on its flights through Oct. 31 and JetBlue Airways through at least Oct. 15.

Related: Delta will block seats into January as it tries to boost traveler confidence

American Airlines and United Airlines are notably not blocking seats or capping bookings. Both say that other measures, from enhanced cleaning procedures to mandating all travelers wear masks, keep flyers safe from COVID-19.

Southwest is doing everything in its power to break even by year end. The airline has slashed expenses and enough staff have taken voluntary leaves or departure packages to avoid furloughs this fall.

In addition, Southwest is adding Miami (MIA), Palm Springs (PSP) and Steamboat Springs, Colorado (HDN) to its map in what CEO Gary Kelly said will generate much needed cash during the downturn.

Related: US airlines ‘fighting for survival’ with no hope of V-shaped recovery

Featured image by Boston Globe via Getty Images

TPG featured card

NEW BENEFIT! TAKEOFF15!
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
3 / 5
Go to review

Rewards

1 - 3X points
3XEarn 3X Miles on Delta purchases and purchases made directly with hotels.
2XEarn 2X Miles at restaurants worldwide, including takeout and delivery in the U.S. and at U.S. supermarkets.
1XEarn 1X Miles on all other eligible purchases.

Intro offer

Earn 90,000 Bonus Miles50,000 Bonus Miles
Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.

Annual Fee

$250

Recommended Credit

670-850
Excellent/Good
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

Pros

  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Apply for Delta SkyMiles® Platinum American Express Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
3 / 5
Go to review

Rewards Rate

3XEarn 3X Miles on Delta purchases and purchases made directly with hotels.
2XEarn 2X Miles at restaurants worldwide, including takeout and delivery in the U.S. and at U.S. supermarkets.
1XEarn 1X Miles on all other eligible purchases.
  • Intro Offer
    Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.

    Earn 90,000 Bonus Miles
    50,000 Bonus Miles
  • Annual Fee

    $250
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent/Good

Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

Pros

  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees