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From Fiji to LAX during a pandemic: Here's what I experienced

March 20, 2020
10 min read
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By now, for us here in the U.S. and in fact for much of the world, you should know the drill. Social distancing is the name of the game to stem the spread of COVID-19. That means limiting your flying — domestically or internationally — unless necessary. Welcome to the new normal.

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With each passing day, countries around the world are enacting rules to restrict the flow of movement. It almost feels like every hour, on the hour, there are new entry restrictions, quarantine guidelines or drastic but necessary measures put into place to flatten the curve of coronavirus.

It’s a lot to take in and it can be overwhelming at times to be constantly consumed by coronavirus news (here's what you need to know).

Related: The stark differences in coronavirus screening in Shanghai and Washington, DC

A trip started before the pandemic

Empty lines are seen at the Tom Bradley International Terminal at Los Angeles International Airport (LAX) in Los Angeles, California, U.S., on Thursday, March 12, 2020. President Trump said he will significantly restrict travel from Europe to the U.S. for the next 30 days, the most far-reaching measure yet in the administration's efforts to combat the spread of coronavirus. Photographer: Kyle Grillot/Bloomberg via Getty Images
Empty lines are seen at the Tom Bradley International Terminal at Los Angeles International Airport (LAX) on March 12, 2020. (Photo by Kyle Grillot/Bloomberg via Getty Images)

Late last week, a mass influx of travelers returned to the U.S. from Europe after the Trump Administration imposed new entry restrictions. Immigration lines at airports around the country became mass crowds where some waited more than five hours — and thereby also undermined any effort to maintain some level of social distancing.

In the last couple of days, those crowds have thinned as more routes and entire airlines are suspended, and if it was anything like my experience arriving into the U.S. via Los Angeles International (LAX) March 17, getting into the country was too easy.

My experience abroad

For the past two weeks, I’ve been in Australia and most recently, Fiji. When I left my home in New York City two weeks ago for an already-planned trip, I was closely monitoring — but not overly concerned — with the coronavirus outbreak in the U.S. At that point, there was only one reported case of the virus in the city.

However in a matter of days, as we know, things took a drastic turn. My position on COVID-19 quickly took a 180 from “Hey, we should keep tabs on this thing but still travel” to “Hold up, get home and stay home.”

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By the time the World Health Organization (WHO) announced coronavirus was a pandemic, and country after country was hitting the panic button, I was already in Fiji.

On the bright side, there have been zero cases of the virus (as of March 18) on any one of the 300+ Fijian islands. And since I was hopping around from one remote island to the next — you can’t get much more remote than visiting the island where "Cast Away" was filmed — I barely interacted with others.

In the end, I convinced myself that I was probably in the best-case scenario of social distancing — being in an isolated paradise during a pandemic. However, I was still anxious to get home and to board my Fiji Airways flight. With each passing day, there was the risk that coronavirus could suddenly arrive on Fiji's shores. It was more a matter of when, not if.

The dramatic rise in virus cases happened in the U.S, Italy and elsewhere around the world, so it could very well happen in Fiji, too. And if that were to occur, I could be trapped with no easy means home.

Returning to LAX

Before my flight from Nadi International Airport, security officials asked me run-of-the-mill security questions about packing my bag, bringing food items home, etc. There were no questions regarding my travel.

The beautiful Airbus A350 taking me home to the U.S. (Photo by Chris Dong/The Points Guy)
The beautiful Airbus A350 taking me home to the U.S. (Photo by Chris Dong/The Points Guy)

Onboard the flight from Fiji to Los Angeles, the cabin crew gave each passenger a health form to fill out that asked several questions about your, well, health along with answering “yes” or “no” about any recent travel to several “higher risk” countries.

(Photo by Chris Dong/The Points Guy)

At the bottom of this form was a section for health screeners to note your temperature. Once at LAX, I immediately noticed how quiet the arrivals area of Tom Bradley International Terminal (TBIT) was — usually bustling on a weekday afternoon.

I was delighted to see several hand sanitizer stations on the walk from the arrival gate to the customs and border protection area. Unfortunately, only half of them actually had any sanitizer that could be dispensed.

Hand sanitizer at Global Entry kiosks in the Tom Bradley International Terminal at LAX. (Photo by Chris Dong/The Points Guy)

At this point, I wasn’t sure if my Global Entry access would even work, or if I would be subjected to additional health checks or questioning considering I transited in (but did not enter) Tokyo two weeks prior.

Not only did my Global Entry work at the kiosk, not a single person asked me where I had traveled. Nor did anyone check my temperature or any CBP officer wear a mask. And most surprising of all, remember that health form that I filled out? Well, it became a souvenir from my trip because nobody collected it.

In fact, except for the emptier than normal TBIT and one poster about COVID-19, you likely would have had no idea the world was in the midst of a pandemic. There have been similar reports in recent days, but by now, I expected a more concerted effort to suppress the spread of the virus.

While I know Fiji is not on the list of countries that the U.S. has on its radar for coronavirus, the extremely lax entry process at LAX was a bit worrisome. To contrast, when entering Fiji, officials checked every incoming passenger’s temperature and provided a phone number to call in case coronavirus symptoms developed.

From stepping off the plane with Global Entry to being landslide, the entire process took just five to 10 minutes.

Empty corridors at LAX during my connection to a domestic flight  (Photo by Chris Dong/The Points Guy)
Empty corridors at LAX during my connection to a domestic flight.  (Photo by Chris Dong/The Points Guy)

Bottom line

With the risk of more flight cancellations and wholesale shutdowns of airlines and borders, now may be a good time to consider cutting that trip abroad short. If you’re planning on entering the U.S. in the next few days, this may give you some idea of what to expect. Of course, with everything COVID-19 related, things change fast.

While there’s no guarantee of such a quick and (too) easy entry procedure like I had, one thing is pretty certain — once you get back home from your flight, stay put.

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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
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Intro offer

75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023