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The revamped Palms Las Vegas is staging a major comeback this month

April 07, 2022
4 min read
The revamped Palms Las Vegas is staging a major comeback this month
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A towering resort just off the Las Vegas Strip that left multiple marks on early aughts pop culture is ready for a comeback following a more than $600 million renovation.

The Palms Casino Resort is slated to reopen on April 27 after a pandemic-induced two-year shutdown, the San Manuel Gaming and Hospitality Authority announced this week. The SMGHA is part of the San Manuel Band of Mission Indians, which bought the Palms late last year for $650 million.

The renovation left much of the resort’s decor intact, but there have been upgrades to the casino floor to include an updated sports betting area and new layouts of slot machines to enable more conversation among players.

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The Palms upgrades include an overhaul of the property’s 14-screen movie theater, a remodeled lobby and new experiential elements at the 73,000-square-foot pool area. This could range from DJs to poolside brunch, but the Palms' general manager, Cynthia Kiser Murphey, indicated to USA Today those plans are still in the works.

The resort temporarily closed in 2020 as a result of the global health crisis, but the property’s popularity had faded years prior from its glory days in the early 2000s as the host venue for “The Real World: Las Vegas” and regular mentions on popular reality shows such as “The Girls Next Door” and “The Real Housewives of Beverly Hills.” In fact, original "RHOBH" cast member Adrienne Maloof is part of the Maloof family, the hotel’s original owners.

The Great Recession hit The Palms, like much of Las Vegas, severely, and the Maloof family significantly reduced their stake in a sale to new owners. Red Rocks Resorts later bought The Palms in 2016 and sold it last year to the San Manuel Band of Mission Indians. The Palms will be the first Las Vegas casino resort to be owned and operated by a Native American tribe.

But neither new ownership nor a hefty renovation means ignoring the past.

The Real World Suite — capable of sleeping 12 and featuring a four-seat bar, full kitchen and a video confessional in case you want to vent about your travel mates — is still available to book, according to the Palms website. The room has been renovated since it first debuted on MTV in 2002.

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There's also the Hardwood Suite, which includes a personal basketball court, and the Empathy Suite designed by artist Damien Hirst, who included two bull sharks suspended in formaldehyde.

Other features at the Palms to survive the renovation include restaurants like Scotch 80 Prime, Mabel’s BBQ and Send Noodles. Ghostbar, the resort’s rooftop bar overlooking the Strip and once a mainstay for celebrity appearances, is also included in the resort’s reopening plans.

Related: Vegas is back, baby: From shows to slots, what it’s like to visit Las Vegas right now

The resort’s new approach to wooing customers appears to be focused more on local and regional guests.

The Palms will now be a part of the Club Serrano loyalty program, which also includes the Yaamava Resort & Casino, a property also run by the San Manuel Band of Mission Indians about 3 1/2 hours away in Southern California.

"We're working hard to make the gaming floor very attractive to locals," Kiser Murphey told USA Today. "The movies are really important to locals, the restaurants, the bars. And then when we roll out the entertainment a few months down the road, we will definitely have locals."

It’s a vastly different approach from when the Maloof family first opened the resort with a strategy that seemed to focus almost entirely on young Hollywood. But it isn’t necessarily the wrong one.

Competition in Las Vegas is heating up, and there are better deals out there for travelers devoted to more global loyalty programs.

Resorts World Las Vegas opened last year and features three different Hilton-flagged hotels. Hilton Honors members also have other new options like the Virgin Hotels Las Vegas, which is part of the Curio Collection.

Marriott Bonvoy loyalty members can earn and redeem points at the Cosmopolitan of Las Vegas (though you can usually find a better redemption value at Marriott's Grand Chateau, part of the Marriott Vacation Club).

And Wyndham Rewards and Caesars Rewards are linked, though not as easily as before, while World of Hyatt members can redeem points within the MGM Resorts International portfolio, including properties such as the Bellagio and Mandalay Bay.

Featured image by (Photo courtesy of The Palms Casino Resort/Facebook)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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740-850
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  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
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  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
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  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023