This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
The flight fiasco that has left tens of thousands of American Airlines passengers flying through Charlotte Douglas International Airport (CLT) stranded and scrambling for information has continued into Wednesday.
PSA, American’s regional carrier, has canceled almost 2,800 flights in the past six days because of computer problems that interfered with the airline’s scheduling and tracking tools for its crews.
Charlotte PSA cancellations (Source: @FlightStats)
Wed June 20: 241
Tue June 19: 569
Mon June 18: 669
Sun June 17: 442
June 10-16: 1033
American’s Heartless Reaction (Source: JoeSentMe)
AA substitute flights: 0
Travel waivers issued: 0
— Joe Brancatelli (@joesentme) June 20, 2018
The computer glitch was stabilized on Tuesday morning, PSA said. “PSA anticipates running approximately 70 to 80 percent of its schedule today and close to a normal operation on Thursday,” American told TPG in an email. The carrier hopes to be back to normal operations by Thursday.
Thousands of passengers have been stuck at the airport waiting for updates from AA, and they’re not happy. Exacerbating the problem is the fact that AA’s flights are often booked to capacity. So a good chunk of canceled passengers have been stranded for days, scouring for an open seat on the flights leaving CLT.
The Charlotte-Mecklenburg Police Department even charged one woman with damage to property for smashing a window near a valet parking station at the airport because she was upset over her flight cancellation.
— Stephanie Tinoco (@STinocoWSOC9) June 19, 2018
Know before you go.
News and deals straight to your inbox every day.
With great travel benefits, 2x points on travel & dining and a 50,000 point sign up bonus, the Chase Sapphire Preferred is a great card for those looking to get into the points and miles game. Here are the top 5 reasons it should be in your wallet, or read our definitive review for more details.
- Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $625 toward travel when you redeem through Chase Ultimate Rewards®
- Chase Sapphire Preferred named "Best Credit Card for Flexible Travel Redemption" - Kiplinger's Personal Finance, June 2018
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- No foreign transaction fees
- 1:1 point transfer to leading airline and hotel loyalty programs
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 50,000 points are worth $625 toward travel
- No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards