American Airlines Flight Cancellation Meltdown at CLT Stretches Into Tuesday
American Airlines regional carrier PSA, which operates 12% of AA's 6,700 daily flights, continued to cancel all of its flights Tuesday.
The airline experienced technical issues beginning Thursday evening that continued into Monday. PSA's computer systems experienced latency issues that caused the crew's scheduling tools to slow down, which caused around 2,500 flight cancellations. Majority of the cancelations were in and out of Charlotte Douglas International Airport (CLT). PSA operates 45% of CLT's flights.
PSA announced in a statement the airline has stabilized its computer systems and is working to get back on schedule. The carrier said it will be operating on a reduced schedule over the next few days until its computer systems are fully restored.
PSA flight passengers continue to grow with frustration with a lack of transparency from the airline.
American Airlines said it is rebooking its passengers and its Customer Relations Department is reaching out to the affected customers. The airline does not know exactly when the problem will be resolved and is encouraging passengers to continue to check their flight status.
TPG featured card
at Capital One's secure site
Terms & restrictions apply. See rates & fees.
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Pros
- The Capital One Venture X business card has a lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- Earn 150,000 bonus miles once you spend $30,000 in the first 3 months from account opening
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
- Top rated mobile app