5 things to know about the future of LAX as told by the airport CEO
The pandemic might have temporarily brought the air travel industry to a halt, but there's a big silver lining for travelers who are just now returning to the skies.
When it's time to pass through the nation's biggest hubs, you might not believe your eyes. The outdated airports of yesteryear are finally being rebuilt with modernized facilities that reflect the latest in design with a host of upgraded passenger amenities.
Of the nation's busiest airports, Los Angeles International Airport (LAX) is getting perhaps the biggest upgrade.
LAX is undergoing a massive, $15 billion overhaul, with upgrades ranging from new terminals to a consolidated rental car center to an automated people mover.
Just last week, Delta, along with its partners at Los Angeles World Airports, the city agency charged with managing LAX (and nearby Van Nuys Airport), welcomed the first passengers into the new "Sky Way" terminal.
Other recent improvements include a new mid-field international concourse, an extended Terminal 1 and a new economy parking structure.
And this is only the first stage in a multi-year transformation program. Many more improvements are coming to LAX — and who better to give us the lowdown in an exclusive interview than the airport chief himself, LAWA CEO Justin Erbacci. Here are five things he told TPG that travelers should know:
[table-of-contents /]
The APM will ease traffic woes
Anyone who's recently driven through LAX has likely stopped still in traffic.
With more vehicles than ever driving to the airport coupled with airport-wide construction projects, LAX's roadways can get really backed up.
Erbacci is hopeful that will change with the new automated people mover (APM) that's slated to open at the end of 2023.
The APM will connect three stations in the central terminal area with the new economy parking structure, a Metro station and the soon-to-open consolidated rental car center (which has space for over 18,000 cars).
Just last week, LAWA celebrated a major milestone in the landside redevelopment project — the last concrete for the APM was poured on April 20.
When it opens, the people mover will replace the rental car shuttle buses that currently make 3,200 daily trips on average around the airport's roadways.
Several other types of commercial vehicles will also be banned from the terminal curb once the APM opens. (Erbacci and his team are planning a traffic management study to determine which types of commercial vehicles to bar.)
To alleviate congestion, these banned vehicles will instead pick up passengers at a new meet-and-greet area that's being built on the ground floor of the economy parking structure.
It will take just four minutes from the APM stop to the central terminal area.
Erbacci thinks that the new meet-and-greet area also will become a popular spot for family and friends doing airport pickups and drop-offs. The curb will be just four minutes from the terminal by APM, and it's significantly more convenient for those driving on the 405.
"We're going to be moving a lot of traffic," Erbacci told TPG. "Much of the traffic that normally comes in here won't, and that'll just be a game-changer for accessing the airport roadways."
In addition to the APM, Erbacci is excited about the upcoming launch of the second iteration of "FlyAway," a bus service that connects LAX with Van Nuys and Union Station.
"We're about to enter into a contract with a new bus provider, whereby we don't just offer point-to-point service with huge 50-foot buses… We're going to offer service with smaller buses on many different routes that will become more of a micro-transit type of solution," he said.
2 new terminals
While much of the near-term focus is on improving landside access to LAX, the airport also continues to charge ahead with terminal redevelopment programs.
In addition to Delta's ongoing work in Terminals 2 and 3, the airport is planning to build a new Concourse 0 and Terminal 9, in the northeast and southeast ends of the terminal area, respectively.
Concourse 0 will add nine new gates to the existing Terminal 1 and will include space for a new international arrivals facility.
Southwest is building the new concourse, Erbacci said, which means that "Southwest will get a first crack at some of the gates there." However, the new gates are technically going to be considered "common use," so they won't be used exclusively by Southwest.
Meanwhile, Terminal 9 will soon sprout out of the ground on the southeast end of the airside area.
This terminal will eventually become home to the Star Alliance airlines that serve LAX, including Air Canada, Lufthansa, Swiss and ANA, many of which currently operate from the Tom Bradley International Terminal (TBIT).
Moving the international Star Alliance operations closer to United's two LAX terminals (7 and 8) will facilitate easier airside connections, Erbacci said.
Construction hasn't yet begun on either terminal (the project just recently received environmental approval), but the hope is to have both areas open for the Olympics in 2028.
Going for gold even without the Olympics
Los Angeles will host the Summer Olympic Games in 2028, which are poised to bring a huge influx of visitors from around the world.
While some might assume that was the impetus to invest in the airport, Erbacci says that's not the case.
"If we didn't have the Olympics, our capital improvement program would not be any different than it is right now. We have to make this airport the world-class facility that this city deserves," he said.
The landside access modernization and the new terminal developments are strictly about "making this airport better," he said.
While the Olympics aren't necessarily the reason for the investment, they are driving the timing, he said.
If all goes according to plan, most of the work will wrap up by the summer of 2028.
A long-haul comeback
LAX is doing something that it's never done before: The airport is wooing international airlines with financial incentives for inaugurating or resuming suspended flights.
To help drive a rebound in international traffic, LAWA recently put together a list of strategic routes and regions in which it wants to see new flights. This includes many currently unserved markets from LAX, including Puerto Rico, Jamaica and India.
If an airline launches a new route to one of the priority markets, LAWA will discount the landing fees and provide a marketing budget to jumpstart sales.
The incentive package isn't just designed to solicit new service — it's also trying to get carriers to resume suspended routes.
To date, many of the largest European, Asian and Middle Eastern carriers have restarted serving LAX, but some others are still missing, including Ethiopian's service to Addis Ababa (via Dublin).
To explain why LAX is spending money to bring international carriers back to Southern California, Erbacci said that it's about convincing the airlines that Los Angeles should return (or should be added) to the route map before another U.S. city, such as San Francisco or Dallas/Fort Worth.
"We want the airlines to choose LAX in the short term before some of the other domestic airports when they're making their determinations in where they're going to put their aircraft back," he said.
Whether the incentives will work is anyone's guess, but Erbacci said that he's already received calls from interested airlines.
LAX is competitive … on purpose
The six largest carriers in the U.S. compete fiercely for the local market in Los Angeles. They all operate a hub or focus city at LAX, and there's no sign of that changing.
"We actually have a concerted effort to make sure that there is no airline that has a dominant position here at this airport," Erbacci said about this competitiveness.
"It allows us to have a broader range of opportunities here for passengers and people in this region," he explained.
LAX is one of the largest origin and destination markets in the country, and Erbacci wants it to continue growing.
As the airport expands its destinations served, terminal amenities and landside facilities, travelers may soon once again enjoy passing through the nation's fifth-busiest airport.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees