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JetBlue struggles with relevancy in Washington, D.C., market

Sept. 25, 2019
4 min read
JetBlue A321 ZH
JetBlue struggles with relevancy in Washington, D.C., market
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JetBlue Airways faces a slot challenge in the East Coast’s second largest metropolitan area: Washington, D.C.

The New York-based carrier holds just 30 slot pairs — one pair is the equivalent of an arrival and departure — at popular Ronald Reagan Washington National (DCA) Airport, which lies just across the Potomac River from downtown Washington. JetBlue shrank its presence at Baltimore/Washington International (BWI) airport earlier this year, and ended flights to Washington Dulles (IAD) airport in January.

“With 30 slots at DCA, we didn’t have enough to make ourselves relevant,” said Andrea Lusso, director of route planning at JetBlue, at the World Routes conference in Adelaide, Australia, on Tuesday.

Related: JetBlue Shrinks D.C. Route Map, Drops 2 Other Cities

At DCA, JetBlue will end routes to Charleston (CHS) in South Carolina; Hartford (BDL) in Connecticut; and Jacksonville (JAX) and Tampa (TPA) in Florida by November. The airline largely will redistribute those flights to its other routes from the airport, primarily boosting frequency between Boston Logan (BOS) and DCA to 15 weekday flights by November, according to Diio by Cirium schedules.

In addition to Boston, the carrier continues to serve DCA with nonstop service to San Juan (SJU) in Puerto Rico and the Florida cities of Fort Lauderdale (FLL), Fort Myers (RSW), Orlando (MCO) and West Palm Beach (PBI). It also serves Nantucket (ACK) in Massachusetts and Nassau (NAS) in the Bahamas on a seasonal basis.

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JetBlue's route shakeup in Washington plays to "our strengths," said Lusso, who described the Boston-Washington route as among the carrier's "best markets."

Related: JetBlue considers premium amenities for Boston ‘shuttle’ routes

The D.C. adjustments come amid larger changes to JetBlue's network. The airline has increasingly turned its attention to its "focus cities" at Boston, Fort Lauderdale, New York John F. Kennedy (JFK), Orlando and San Juan.

Following the latest network changes, Lusso said that 98% to 99% of JetBlue's network now touches one of its focus cities, which also includes the Los Angeles-area airports of Los Angeles (LAX) and Long Beach (LGB).

The changes are good for the airline's passengers in its focus cities. For example, Boston-based travelers have more routes and flight options on JetBlue as the carrier continues to build its operation at Logan in competition with Delta Air Lines.

Related: Can Delta and JetBlue Make Boston the Next Dual-Hub City?

But the adjustments are less convenient for JetBlue travelers outside of the focus cities. In D.C., it means local passengers can no longer fly the airline nonstop to Hartford or Charleston. Connecting options remain available, though JetBlue's DCA-CHS connections will primarily route through Boston or Fort Lauderdale while most DCA-BDL connections will require a stop in either Florida or Puerto Rico.

JetBlue first added the three routes it's now ending after it acquired 12 slot pairs at DCA following the merger of American Airlines and US Airways in 2013. JetBlue already flew from the airport, but the new slots allowed it to expand its presence there with flights to Charleston, Hartford and Jacksonville. Now, those will end by year's end as JetBlue shifts those flights to its Boston and Florida focus cities.

Related: Snapshot: A Look at JetBlue by the Numbers

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.