JetBlue considers premium amenities for Boston 'shuttle' routes
JetBlue Airways could soon offer free beer and wine on its Boston flights that overlap with competitors' shuttle routes, part of the company's effort to compete for lucrative business travelers.
The New York-based carrier is considering offering select premium amenities on high-frequency routes between Boston Logan (BOS) and New York, Philadelphia (PHL) and Washington National (DCA), JetBlue director of route planning Andrea Lusso told TPG at the World Routes conference in Adelaide, Australia, on Tuesday. Possible offerings include free same-day changes, coffee at the gate, and beer and wine onboard.
Lusso expects a decision on any possible added amenities on shuttle flights in the next few months, he said.
Related: JetBlue 'Committed' to Boston Even as Delta Encroaches
Premium amenities are a legacy offering on shuttle routes in the Northeast. That dates to the days of the Eastern Shuttle, which would keep spare aircraft on the ground at Boston, New York LaGuardia (LGA) and Washington to add a section if more passengers showed up for one of the hourly flights than there were seats.
JetBlue does not market specifically brand any of its routes as "shuttle" service, but it does have several high-frequency routes that go head-to-head with competitors — including the popular shuttle service on two of its rivals.
American Airlines and Delta Air Lines, which operate the two shuttles today, continue to offer free beer and wine on flights. The latter also offers complimentary coffee at the gate and "enhanced snacks" onboard.
This summer, JetBlue boosted frequencies to hourly or near-hourly service from Logan to the three New York airports — John F. Kennedy (JFK), LaGuardia and Newark Liberty (EWR) — and Washington National.
Lusso described the Boston-Washington route as among JetBlue's "best markets" in terms of financial performance.
The carrier added an eighth weekday flight between Boston and Philadelphia earlier in September, according to Diio by Cirium schedules.
JetBlue faces what Lusso described as "changing competitive dynamics" in Boston. Delta Air Lines upgraded the city to a hub in June and airline is now marketing its aim to be the city's "number one global carrier." In keeping with its global ambitions, the SkyTeam Alliance member will add flights to London Gatwick (LGW) and Rome (FCO) from Boston next year.
Related: Can Delta and JetBlue Make Boston the Next Dual-Hub City?
"Boston is actually very well positioned geographically to be a connecting point for US passengers going transatlantic. As we're getting to kind of our maximum capacity at [New York] JFK, using Boston as a secondary transatlantic gateway makes a lot of sense," Delta managing director of domestic network planning Amy Martin said in June.
JetBlue is not backing down from the fight. The airline's president Joanna Geraghty said in July that JetBlue was "committed to winning Boston," citing the added frequencies to cities like New York and Washington, as well as plans to begin flights to London in 2021.
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| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

