Jet Airways Cancels All International Flight and What to Do if You’ve Been Affected

Apr 12, 2019

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

India’s Jet Airways has canceled all international flights for the next few days, raising fears that another carrier is in danger of losing it all. The airline said in a statement that it was nixing all flights from Friday through Monday, April 15.

Jet Airways is India’s largest privately owned airline but carries more than $1 billion of debt. This lack of immediate liquidity has led to the cancellations. Reports indicate that the airline is only operating 14 aircraft after it had to ground 10 more planes due to missed lease payments. That’s down from 123 aircraft just a few months ago.

Airlines in India must operate 20 aircraft in order to fly to international destinations, reports the BBC. Routes Online says that reservations have been closed over the coming weeks for flights to international destinations, including Jet Airways’ only flight to North America: Delhi-Amsterdam-Toronto.

Government officials pressured Indian banks in March to loan Jet Airways more cash to keep the carrier afloat, however financial institutions have only released a tiny part of what they promised the airline.

Despite the bleak situation, there’s still a glimmer hope for the carrier: Etihad, Air Canada and India’s national investment fund have submitted bids to invest in Jet, the Economic Times reports.  Etihad already owns 24% percent of the carrier, and has a history of making poor investments in airlines like bankrupt Air Berlin and Alitalia, both which have contributed to huge losses for the carrier.

Jet Airways’ London Heathrow slots have already been given to Etihad, who purchased the valuable real estate as part of the Etihad’s 2013 investment in the carrier.

India’s aviation minister tweeted on Friday that the government would take “necessary steps to minimize passenger inconvenience and ensure their [Jet Airways passengers’] safety.”

As we’ve reported with WOW Air as it started to show serious signs of financial weakness, be aware of the risks of purchasing a ticket with an airline that’s on the brink of financially insolvency. WOW Air passengers were stranded across multiple continents when the carrier ceased operations.

If you do buy a ticket with the airline, make sure you use a credit card that comes with trip cancellation insurance and consider other third-party trip insurance.

And for those who’ve already purchased a Jet Airways ticket and have had a flight affected by the cancellations, you can initiate a chargeback or dispute with the issuer, as TPG‘s Ethan Steinberg recently advised one of our readers. “I spoke to representatives from both Chase and American Express on the phone,” Ethan wrote, “and while they couldn’t confirm the outcome of any such dispute, they said that paying for a service and not receiving it would give you a very strong case and good odds of getting your money back.”

If you had a Jet Airways flight departing from a European Union airport you may also be entitled to compensation of up to 600 Euros (~$680) per person under EU 261, the European Union’s bill of air passenger rights. The rule would require Jet Airways to get you to your final destination (if departing from the EU) or refund you the cost of your ticket.

TPG reached out to Jet Airways for comment but did not hear back by time of publication.

Featured image by JT Genter / The Points Guy.

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
17.24%-26.24% Variable
Annual Fee
Balance Transfer Fee
Recommended Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.