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Hospitality industry and airlines help Ukrainian refugees

March 05, 2022
6 min read
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Russia’s invasion of Ukraine has now forced more than 1 million people to flee across Ukrainian borders, the United Nations High Commission for Refugees, Filippo Grandi, said in a Tweet on Wednesday. Most refugees are heading to European Union countries via Poland, Romania, Slovakia and Hungary, said EU Home Affairs Commissioner Ylva Johansson.

Many more Ukrainian refugees will certainly be seeking assistance in the coming days and weeks. And help is pouring in from around the world in many forms from people, organizations and companies, including those in the hospitality and transportation sectors.

Here’s a roundup of some of the ways that help is coming and ways that you can add your support.

airbnb offers 100,000 rooms

On Monday, February 28, Airbnb and its nonprofit partner, Airbnb.org, announced an offer of free, short-term housing to up to 100,000 refugees fleeing Ukraine. These stays will be funded by Airbnb, Inc., donors to the Airbnb.org Refugee Fund and many Airbnb hosts.

The offer of support was made via to letters to leaders in Poland, Germany, Hungary and Romania. “While Airbnb.org is committing to facilitate short-term housing for up to 100,000 refugees fleeing Ukraine, it will work closely with governments to best support the specific needs in each country, including by providing longer-term stays,” the company said in a statement.

(Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)

A grassroots effort by individuals around the world is joining this effort. We spotted Facebook posts mentioning that some people were booking and paying for nightly and week-long stays in Ukrainian cities and then contacting the hosts directly to let them know that the rooms could be made available to refugees.

Uber offers rides and has an in-app donation button

Rideshare company Uber said that while it had paused operations throughout Ukraine “to protect the safety of drivers and riders,” it would be providing unlimited free trips between the Ukrainian border and Polish cities to help out refugees and their families. Uber is also offering free transportation for staff at Migrant Welcome Centers and for the delivery of goods to warehouses in Poland.

(Photo by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)

Uber is also adding an in-app donation buttons that will allow riders to donate to the International Rescue Committee and match donations up to $1 million. And it is working with the International Red Cross to transport 60 tons of essential supplies to communities in Ukraine.

Stay the Night, Budget Traveller, Hopper and Virgin Media offer aid

Stay the Night and Budget Traveller are asking any hotels, hostels, hosts and accommodation providers willing to provide accommodation for refugees fleeing Ukraine to add their names to a Hospitality for Ukraine directory the company is putting together.

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"In less than a week, we have seen over 100 accommodation providers sign up to our Hospitality for Ukraine platform and offer free accommodation to refugees fleeing the war in Ukraine,” Stay the Night said in a statement. “In the worst times, it is incredibly humbling to see the hospitality industry pull together."

Hopper is making $50,000 in Carrot Cash booking credits available to refugees from Ukraine in need of accommodation assistance. Those seeking help can use this form to apply for up to $200 in Carrot Cash credits.

British telecommunications company Virgin Media O2 said that to help its customers in Ukraine and in the U.K. stay in touch, the company removed charges for data use in Ukraine and is also crediting back charges for calls and texts to and from Ukraine and the U.K. The initial period for this offer is March 6, but it may be extended.

Airlink activates Europe Regional Response Plan

Elsewhere, Airlink, a humanitarian relief organization that connects airlines and nonprofits to help communities in crisis, has activated its Europe Regional Response Plan and is working with its partners to send relief supplies. Individuals may donate cash and/or United Airline miles to help support these efforts.

Throughout March, Wizz Air is making 100,000 free seats available for Ukrainian refugees on flights leaving Ukraine’s border countries (Poland, Slovakia, Hungary, Romania) and low cost ‘rescue’ fares for refugees stranded in other locations. Find more details on that here.

(Photo by Urbanandsport/NurPhoto via Getty Images)

And while Ukraine airspace is closed to civilian aircraft, some individuals are making informal arrangements to donate airline miles to purchase onward tickets for Ukrainian refugees who have made their way to other countries.

Restaurateurs and bakers offering help

Bakers Against Racism has activated its network to mount the global Bake for Ukraine campaign. The group is asking “all bakers, chefs, home cooks, artisans and people from all walks of life to join in an emergency bake sale to raise funds for those who are providing food, shelter, transportation, and medical services.”

And José Andrés’s nonprofit World Central Kitchen is serving meals to Ukrainian refugees at eight border crossings in southern Poland. The organization is supporting local restaurants preparing meals in five Ukrainian cities, including Odessa and Lviv, WCK said on its website. And WCK teams are on the ground in Romania and Moldova and will soon be in Slovakia and Hungary. To help with this effort, donate here.

More way to help the people of Ukraine

In addition to organizations listed in this TPG article, there are hundreds of other vetted and legitimate organizations helping Ukrainian people and refugees, including Doctors without Borders, the Ukrainian Red Cross and the International Committee of the Red Cross.f

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

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  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
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Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees