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Some Hilton Honors Members Seeing Accounts Drained from Fraudulent Amazon Purchases

J. Scott Clark
J. Scott Clark
Contributor
April 27, 2019
•
2 min read
An Amazon Fulfilment Centre Prepares For Black Friday
Some Hilton Honors Members Seeing Accounts Drained from Fraudulent Amazon Purchases
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LoyaltyLobby is reporting that some Hilton Honors members with accounts linked to Amazon have had their Honors accounts drained of points via Amazon purchases. Hilton added the option for members to use their points to shop on Amazon back in 2017. However, TPG doesn't recommend redeeming points on Amazon if you want the maximum value for your hard-earned points, but it is an option.

We reached out to Amazon for comment, but Amazon referred us to Hilton's FAQ page about the Honors and Amazon program.

A spokesperson for Hilton said, "Hilton Honors has the appropriate security and fraud protection measures in place, and we count on our partners to do the same. If one of our members notices suspicious activity on their account, we encourage them to contact us immediately ..." Fraudulent activity can be reported by calling 1-800-548-8690 or online.

"Our team's normal approach is to investigate a customer report, then reset or recreate that account. In a situation where an individual is missing points, they will be made whole," the Hilton spokesperson said. The good news is that if there is suspicious activity on the account, Hilton is ready to replace the points.

Hilton told us it doesn't share members' account information publicly, and, therefore, is unable to say how many of the more than 85 million Honors accounts may have been affected. The spokesperson reiterated to TPG that anyone who suspects fraudulent activity on their account should contact Hilton immediately to resolve the problem.

Be sure to safeguard all of your accounts with strong passwords that you change on a regular basis to ensure you keep your account as secure as possible.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.