Free Upgrades on Delta Are Becoming Even Harder to Come By
If you've noticed fewer Delta upgrades clearing of late, you're not alone. As Delta celebrates a record quarter, it's also rejoicing over a 10% increase in premium product ticket revenue and double-digit percentage increases in loyalty and mileage-related income. In lay terms, that means more people than ever before are paying up for confirmed seats in business and first class, which means fewer seats than ever are remaining open for complimentary upgrades.
This is a continuation of a trend that shows no signs of stopping. While Delta has one of the most generous free upgrade policies of the major US airlines, top tier elites should ponder just how valuable that perk is given this new reality. As the overall economy continues to thrive and Delta itself makes it ever easier to buy upgrades into premium cabins, we're edging closer to a world where "want first, buy first" becomes the go-to mantra.
In the airline's most recent quarter, 52% of adjusted revenue was derived from "premium products and non-ticket sources." Glen Hauenstein, Delta's president, noted "record passenger loads and $1 billion in revenue growth for the June quarter." Additionally, Delta notched a new highest-revenue day on July 7.
In essence, we're looking at simple math. When more passengers buy first- and business-class seats, Delta has fewer to hand out as free upgrades. It also stands to reason that the airline would make fewer available for use with Global and Regional Upgrade Certificates. Delta made it simple for customers to exchange their SkyMiles for seat upgrades at a value of roughly 1 cent per SkyMile, and while that's a poor use of miles from a value standpoint, a huge swath of casual flyers don't know any better.
While there's no direct mention, one can't help but compare Delta's record quarter with American Airlines' latest guidance that came before its quarterly earnings, scheduled to be released July 25. There, ongoing disputes with mechanics and the impact from the Boeing 737 MAX grounding have caused the airline to shrink for the first time since before its merger with US Airways.
RELATED VIDEO:
TPG featured card
at Capital One's secure site
Terms & restrictions apply. See rates & fees.
| 5X miles | Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel |
| 2X miles | Earn unlimited 2X miles on every purchase, every day |
Pros
- Stellar welcome offer of 75,000 miles after spending $4,000 on purchases in the first three months from account opening. Plus, a $250 Capital One Travel credit to use in your first cardholder year upon account opening.
- You'll earn 2 miles per dollar on every purchase, which means you won't have to worry about memorizing bonus categories
- Rewards are versatile and can be redeemed for a statement credit or transferred to Capital One’s transfer partners
Cons
- Highest bonus-earning categories only on travel booked via Capital One Travel
- LIMITED-TIME OFFER: Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
- Earn unlimited 2X miles on every purchase, every day
- Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel
- Miles won't expire for the life of the account and there's no limit to how many you can earn
- Receive up to a $120 credit for Global Entry or TSA PreCheck®
- Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
- Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
- Transfer your miles to your choice of 15+ travel loyalty programs
- Top rated mobile app