First look: Portugal's first Andaz radiates color and culture
Editor's Note
- Portugal’s first Andaz brings the brand’s sense of place to Lisbon's vibrant capital.
- Located in the heart of the bustling Baixa district, the hotel gives guests easy access to Lisbon’s boutiques, historical sites, museums and more.
- The rooftop restaurant offers delicious food and unbeatable vibes, and is sure to become the city’s newest hotspot.
Lisbon's hotel scene has as much character and charm as the city itself — and its newest arrival comes courtesy of World of Hyatt's Andaz brand. Just opened in March, Andaz Lisbon made not one but two of TPG's lists of most exciting hotels opening in 2026.
The Andaz brand's Portugal debut promised a prime location in the bustling Baixa district, views of historic Lisbon landmarks and the brand's signature cultural connections — and it didn't disappoint. From the gorgeous design and top-notch service to the carefully curated menus of Portuguese dishes and cultural activities offered, this points hotel feels anything but cookie-cutter. Read on to learn what the buzz is all about.
Related: The Andaz Turks and Caicos Grace Bay is now open for bookings
First impressions
RACHEL CRAFT/THE POINTS GUY
From the outside, Andaz Lisbon — housed in a former bank building — fits right in with the Baixa neighborhood's elegant 18th-century architecture. Inside, the brand-new hotel gives a nod to its history. The foyer displays an Our Lady of Mercy tile panel from 1767, unearthed during the renovations, and a desk from one of the bank's offices displays books on art and design in the lobby.
The corridors and common spaces feel alive with color, and artworks and curios await around every turn. In keeping with the Andaz brand's cultural ethos, the pieces on display were all created by artists with some connection to Portugal. Other decor elements were inspired by destinations around the globe: rich, saturated prints bring to mind African textiles, for example, and abstract sculptures are reminiscent of the German Bauhaus style.
The result is a reflection of Lisbon: A diverse, cosmopolitan city that has plenty of style but doesn't take itself overly seriously. A place where high-end fashion designers coexist with tiny, centuries-old shoe stores (more on those later), where tuktuks rattle down winding cobblestoned streets and e-scooters zip past castles and cathedrals.
The rooms
Behind its compact facade, Andaz Lisbon houses 170 rooms and suites arranged over six floors. Options range from basic one-king rooms to the palatial 1,065-square-foot presidential suite.
I stayed in a deluxe one-king room, with a little extra space in the seating area and double windows overlooking Rua do Comercio. Pops of color and mixed textures felt aligned with the hotel's art-forward design.
My snack station was well equipped with a coffeemaker, tea kettle and minibar. (The snacks and drinks are complimentary, but only on the first night.) There were also two fun stainless steel water bottles — free souvenirs offered in every room — which the hotel encouraged guests to refill at the water station in the lobby.
The bold, red-tiled bathroom managed to fit a roomy shower, toilet stall and vanity into a small footprint. Even better, I found plush bathrobes and slippers waiting for me.
It's worth noting that, like some other upscale hotels, Andaz Lisbon has a fragrance throughout the property, which may be a concern for migraine-prone travelers like me. I didn't have trouble because the smell didn't extend to my room or the dining areas, but extremely sensitive travelers should be mindful.
Dining at Andaz Lisbon
One notable takeaway about dining here: Andaz Lisbon offers an extensive breakfast spread, similar to what you'll find at many European hotels, for an extra 29 euros ($33) per person per day. There's a cold and hot buffet, and you can order more sophisticated cooked dishes from the menu at no added cost. This is a tasty and filling way to kick off a day of exploring; I often skipped lunch because I was still full from breakfast.
Luzzi Restaurant & Terrace
Breakfast is served inside Andaz Lisbon's rooftop restaurant, Luzzi, which for the rest of the day serves traditional Portuguese fare with a modern twist. The space is infused with colors, patterns and textures dappled with sunlight from the windows overlooking the city. The result manages to be both bright and cozy, yet energetic and relaxed at the same time.
Luzzi seems to attract not only guests but local Lisboetas, which is a good sign; even on a Wednesday night, I saw packs of locals dressed up for a night on the town.
Everything I tried — feijoada Lusitana, a Portuguese bean stew (20 euros or $23), tofu dumplings (10 euros or $11) and sweet potato fries (8 euros or $9) — was superb. I also sampled a vegan version of the Portuguese dessert quindim (10 euros or $11), and the passion fruit sorbet blew my mind.
On the terrace next door, visitors can enjoy the same dishes and drinks in a more casual setting, with views of Rua Augusta Arch from balconies tucked into the tiled walls and live music every night from Wednesday to Saturday.
Andaz Lounge
On the ground floor, Andaz Lounge — inspired by the traditional Portuguese quiosque — serves refined drinks and elevated street food.
I'm not exactly an oenophile, but I couldn't leave Lisbon without sampling some Portuguese wines — especially when all the lounge's by-the-glass offerings are made by female wine producers nearby. The bartender was happy to help me choose a wine, as well as to find vegan-friendly menu items. I went with the Caesar salad (12 euros or about $14) with a mushroom dressing and tofu, and let me tell you: I've had a lot of salads in my life, and this easily made the top five.
Whether you're fueling up at the breakfast buffet, having a lively dinner with friends at Luzzi or curling up with a glass of wine and a good book at the Andaz Lounge, you can expect warm service that's just polished enough to make you feel a little bit like a VIP — without having to worry about a dress code.
Amenities and Signature Experiences
Beyond the on-site restaurants, here are the other amenities you'll find at Andaz Lisbon:
- A 24/7 fitness center
- A spa coming later this year (until then, in-room spa treatments are available, and the hotel partners with nearby spa facilities that the concierge can arrange for guests)
- Pet friendly accommodations (for dogs up to 66 pounds)
- Andaz Signature Experiences available for booking
The hotel partners with a local tour company to offer various half- and full-day Andaz Signature Experiences. These culturally inspired activities include an artist-led street art tour, a coastal horseback ride and a catch-and-cook boat ride with a local fisherman.
I tried a shortened version of the "Gems in the Making" experience (900 euros or $1,028 for the full version), which involved a tour of the city's oldest artisanal shops on foot or by tuktuk. With the help of my guide, I explored the world's oldest operating bookshop, a fifth-generation hat maker, a coffee shop once frequented by the 19th century poet Fernando Pessao and more — followed by a hands-on filigree workshop with a family of jewelers that has been in business since 1924.
I was impressed not only by the tour's quality but also by how distinct to a "local's" version of Lisbon that it was. It introduced me to a lesser-known facet of the city that I otherwise would never have discovered.
Location and logistics
The Andaz is located in the tourist-friendly Baixa area, or downtown, half a block from the main drag of Rua Augusta. It's steps away from the Tagus River, and it puts guests within easy walking distance of many of the city's highlights — from the historic Alfama neighborhood to the buzzy nightlife of Pink Street.
The hotel is about a 20-minute drive from Lisbon Airport (LIS). A rideshare will set you back around 10 to 20 euros ($12 to $24), or you can take public transportation for around 2 euros, though it will take roughly twice as long. The nearest bus stop and metro station, Praca do Comercio and Terreiro do Paco, are a couple of minutes away on foot.
Accessibility
Andaz Lisbon is not the most accessible hotel I've visited, but it does have some accessibility features.
Most common areas are accessible by elevator, and there is a specially adapted room for guests using wheelchairs, complete with widened doors and a roll-in shower. There is only one of this room type, so be sure to call ahead and confirm it for your dates.
I didn't see any Braille on signs, and the hotel doesn't advertise features like visual doorbells. However, it's worth calling to see if it can accommodate your needs before ruling it out.
How to book a stay at Andaz Lisbon
Standard rooms start from 266 euros ($303) per night, while my one-king deluxe room starts at 304 euros ($346) per night, not including breakfast. Award rates for this category-6 property range from 20,000 to 40,000 World of Hyatt points per night, per the program's updated award chart.
Andaz Lisbon is also a member of Chase Travel's The Edit, so you can access elitelike perks while stacking Chase Ultimate Rewards and World of Hyatt earnings on your stay. Plus, it's a Points Boost property, so you can get solid value when redeeming your Chase points through Chase Travel. Just be sure to compare prices on the portal to Hyatt's website before deciding where to book.
If you book directly, you'll want to use one of the best credit cards for Hyatt stays, and ideally one that offers World of Hyatt elite status for value-added benefits. These include:
- World of Hyatt Credit Card (see rates and fees): Earn 4 points per dollar spent at Hyatt hotels and resorts, automatic Discoverist status and five elite night credits per year toward a higher tier.
- World of Hyatt Business Credit Card (see rates and fees): Earn 4 points per dollar spent at Hyatt hotels and resorts, automatic Discoverist status and five tier-qualifying night credits for every $10,000 you spend each year toward a higher tier.
Bottom line
With a central location, top-notch service and style in spades, Andaz Lisbon makes a luxurious home base for a trip to Portugal's capital.
But this jewel of a hotel is more than just a place to rest your head. In fact, the hotel's excellent fare and cultural experiences were among the most memorable aspects of my entire trip.