I just flew these 2 kid-friendly international airlines — here's what US airlines could learn from them
Flying with young children is no easy feat. You're stuck in cramped quarters for long periods on a schedule that's only sometimes conducive to the family dynamic. That's on top of the dreaded look you may inevitably get from some other passengers when you step on the plane with a little one.
So, when I wanted to take a trip from New York to Zambia in October with my 4-year-old, I was more than a little nervous about making the two-day journey. Fortunately, my fears were slightly thwarted when I realized I would be flying on two airlines — British Airways and Emirates — that were recently named the top child-friendly airlines.
After what turned out to be an overall pleasant experience, I realized that U.S. airlines could learn a thing or two from these airlines to make family travel a more positive experience.
Not everything that works on a long-haul international trip translates perfectly to domestic flying. However, here are some elements of the flights that I'd love to see from some of the U.S. airlines.
Priority boarding
While we used a mix of Chase Ultimate Rewards points and cash to upgrade to business class on all our flights, which would have given us priority boarding regardless, families on both British Airways and Emirates were allowed to board even earlier than that. In fact, we were usually the first on board, along with the other families traveling.
Given that you have to get to the airport early these days anyway, getting out of the terminal and onto the plane is key in easing into the flight. My husband and I could get our son settled in his seat with snacks and entertainment before doing the shuffle around other boarding passengers.
It allowed some breathing room to retrieve various items from the overhead compartment needed during the flight without the anxiety of stopping the entire line of people trying to find their seats.
Family priority boarding is not only a potential time saver, it's also an anxiety-reducing practice that all airlines should have for young families.
Loaner airport strollers
Although plenty of travel-friendly strollers can fit in the overhead bin of an airplane, sometimes you don't want to travel with one. For example, since we were going on safari in Zambia, a stroller wasn't necessary at the destination and was more of a pain to manage than it was really worth.
However, airports can be big and tough for getting your kid(s) and all their things through without a stroller of some sort. Emirates alleviates that problem by offering a complimentary stroller to use within the airport.
In the Dubai airport, there was an entire stand just past security filled with strollers you could use. I likely would have left my stroller behind if I had known this was an option. It's an incredible offering, as you can let your child chill while cruising through the terminal and pass it off to the gate agent once you're ready to board.
You can also secure one to reach baggage claim easily when landing.
Related: When to bring a stroller on a trip (and when to leave it behind)
Hearty kids' meals
Airplane food isn't often something to write home about. However, both British Airways and Emirates had dedicated kids' menu options with simple foods they'll actually eat. While my 4-year-old didn't consume everything, there were enough options to keep his belly full.
Additionally, they always had snacks available to satisfy that in-between-meal toddler appetite. This was a marked difference from the one leg we flew with American Airlines, where for the one meal, I was told, "Sorry, they only have the adult food as an option." My 4-year-old is a pretty good eater, but he wasn't about to chow down on a beef and brie sandwich.
What's more, when you preorder a kids' meal on British Airways (which I did), there's a "Feed Kids First" policy to ensure your child doesn't have to wait very long for their meal. This means they're settled eating by the time the adult food rolls around, which equals a more pleasant dining experience for the parents.
On Emirates, you'll have the option of choosing a baby food offering by the organic brand Ella's Kitchen for kids younger than 2 years.
Onboard experiences
Few things will get you through a long flight with a kid than bribing them with toys. Both airlines provided little packets filled with activities like coloring books and puzzles. In fact, the Emirates packet turned into an adorable duffle bag we used for the rest of the trip.
My son's feeling of receiving a special gift made this offering so memorable. It turned the flight into an exciting adventure rather than an arduous one. When you can shift a toddler's attitude to a more positive one, it makes for a better flight for all.
We were big fans of Emirates' photo keepsake, too. A cabin crew member took onboard family photos with a Polaroid camera and placed them in a cardboard frame to give us and other traveling families. It was just another little experience that made the long-haul flight more fun.
Related: Your guide to flying with kids of every age
Extensive children's programming
When traveling, we have no limits on screen time. So, flying on two airlines with extensive children's programming to keep him entertained for hours was clutch.
My son was thrilled to watch endless amounts of "Paw Patrol" on Emirates and found a BBC cartoon "JoJo & Gran Gran" on British Airways that he watched repeatedly. Both airlines offered more than 100 children's programming options, which were life savers for keeping a toddler entertained on such a long journey. It even allowed me time to watch the entire first season of an HBO series, which was a bonus.
Don't underestimate the power of an airplane's cameras and maps, either. My son loved toggling between the different views to see where we were flying over.
A children's play area in the lounge
One of the perks of flying business class was that we had access to the British Airways Concorde Room in London for an outbound layover and Emirates' massive business-class lounge in Dubai and London for return travel. While the British Airways lounge didn't have a dedicated children's area, it was roomy with large couches for my son to relax, plus restaurant-like service that ensured us he was well fed.
Both of Emirates' lounges we visited went above and beyond for children with a separate, well-stocked play area.
In Dubai, there was a huge room for kids to play games and run around in. The same was true in London, where the children's play area had ride-on suitcases, a TV playing kids' shows, "Peppa Pig" toys, a seating area shaped like a double-decker bus and two stations with interactive iPad programming. My son even made a friend during our six-hour layover, and they had a dance party in the room without disturbing other business-class passengers.
Related: The best US airport lounges to keep the kids happy
Welcoming and helpful service
At the end of the day, what makes the biggest difference is the attitude of the cabin crew toward kids and families. There was a genuine sense of feeling welcome as a family on British Airways and Emirates, and the crew was always there to help.
A flight attendant named Victor came up to us on our first leg with British Airways and said, "If there's anything you need for your family, please let me know." That offering was tested when my son started to cry a bit in the middle of the night. Instead of being made to feel bad that I would wake other passengers, Victor came over and again offered to help however he could.
Emirates provided a similar level of service, with multiple crew members addressing me, my husband and our son directly when we first boarded. Additionally, they spoke directly to my son, asking him questions about his trip and getting him excited to fly.
A woman walked around with a bag of activities that she handed out to the kids on board as well. I even noticed one flight attendant warming up a milk bottle for a family with an infant. Also, for most of the flights, the crew was willing to serve my son's food whenever was best for him, even if it wasn't during the prescribed mealtime.
This warm welcome and continued support throughout our flights made my husband and I feel like we could breathe, knowing the crew had our backs if my son had a mid-flight meltdown. Thankfully, besides a few moments of tears here and there, all went smoothly, which was probably aided by all the things these airlines had done to set traveling families up for success.
TPG featured card
Rewards
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

