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Shocker: Math proves boarding planes is actually really efficient

Jan. 23, 2020
4 min read
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Shocker: Math proves boarding planes is actually really efficient
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Somehow, boarding an airplane always seems like it takes forever — it's a lot of hurry up and wait.

But, according to a new study published by the American Physical Society last month, many airlines are getting at least one thing right about the boarding process.

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It turns out the preboarding segment for passengers with children and travelers who require extra assistance is more than just a nice courtesy. It can speed up the entire boarding process by as much as 28%.

“It’s not only humanitarian, it’s also the correct thing to do if you’re utilitarian," said Eitan Bachmat, an associate professor of computer science at Ben-Gurion University.

Bachmat worked on the study with Sveinung Erland and Vidar Frette of Western Norway University of Applied Sciences; Jevgenijs Kaupužs of Riga Technical University; and Rami Pugatch, also from Ben-Gurion University.

The team studied airplane boarding procedures using a mathematical model that was first introduced to describe Einstein's theory of relativity.

“You can either model the universe — that’s what this other dude did — or you can model airplane boarding, and that’s pretty much it," Bachmat said.

He said until about five years ago, he and his fellow researchers concentrated on the efficiency of other airplane boarding methods, such as back-to-front versus front-to-back, or by zone. But then, Bachmat said, he stumbled across a magazine article that described how some airlines were trying to speed up the process by letting passengers with no carry-on baggage onto the plane first.

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“The idea of the article would be we should go with fast passengers first, because more people enter the plane more quickly," he said. “We never tried that, separating into groups with different speeds.”

Counterintuitively though, Bachmat and his fellow researchers found that boarding is more efficient when slow passengers get onto the plane first.

“Many calculations later, it turned out that, under any circumstances — and when I say any circumstances, it doesn’t matter how much the fast group is faster than the slow group or what the airplane configuration is," he said. "Somehow, boarding slow passengers first is a little bit faster than boarding fast people first.”

Related: The best starter travel credit cards

Letting the slower passengers board first, according to Bachmat, means there's ore opportunity for the fast people to essentially catch up before the boarding door closes, and that speeds things along for everyone.

Airlines are always looking for more efficient ways to get people on their planes, because the less time an aircraft spends on the ground, the more profitable it can be. A 2008 report from Boeing showed that saving just 10 minutes on turn time on 2,000 trips per year could mean over 300 more hours that could be available for additional flights

“This whole airplane business eventually boils down to a tug of war between two things: the speed of airplane boarding and how much you’re willing to annoy your passengers," Bachmat said.

It turns out, random boarding remains generally the most efficient process, but that leaves elites and premium cabin travelers to scrum with those in cattle class, and is more or less unpopular with everybody.

Other methods for more efficient boarding include the one proposed by Jason Steffen, an astrophysicist at Northwestern University, who suggested parallel versus serial boarding: a system in which all window seat customers board first, followed by middle seat passengers and finally those in aisle seats. In 2012, Steffen told TPG his method was faster by a factor of two compared to boarding by zones, and was also faster than the random first-come, first-served method used by Southwest Airlines.

Steffen's idea hasn't found much traction, and has been criticized as impractical in most real-world applications. His method could mean that groups or families traveling together with seats in the same row would have to board separately.

Featured image by A pretty typical mob boarding a Delta flight from Los Angeles to Atlanta (Photo by Darren Murph/The Points Guy)

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  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
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  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
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  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023