Frequently asked questions about the Wells Fargo Propel Amex

Feb 26, 2020

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Editor’s note: This post has been updated with the most current card information. It was originally published on July 23, 2018.

Despite a full refresh in 2018 that made it a competitive credit card, the Wells Fargo Propel American Express® card often doesn’t get as much attention as it deserves. If you’re looking for a powerful cash-back card with no annual fee, this might be a great choice. Today we’ll take a deep dive into some of the most common questions about the card, including the new features and how best to use them.

The information for the Wells Fargo Propel has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Question: When can I sign up and get the 20,000 bonus points?

Answer: Right now. The application is live and you can find the link here. You’ll earn 20,000 bonus points when you spend $1,000 in purchases in the first three months.

Q: Who’s eligible for the 20,000-point welcome bonus?

A: Wells Fargo has a unique rule regarding bonuses: You can only earn one bonus across all Wells Fargo cards every 15 months. As long as you haven’t received any Wells Fargo bonuses in the last 15 months, you’ll be eligible.

Q: How many points does the Propel earn?

A: One of the biggest highlights of the Propel Amex is its expanded bonus categories. You’ll earn 3x points per dollar on travel, dining (eating out and ordering in), gas stations and popular streaming services.

Q: What’s the annual fee?

A: The Propel Amex has no annual feewhich means you can keep the card open indefinitely to build credit history. It also means you can try this card out risk-free even if you’re not 100% sure if it’s right for you long-term.

Q: What are Go Far Rewards points and how much are they worth?

A: Go Far Rewards are the points you’ll earn on the Wells Fargo Propel American Express® card and other Wells Fargo cards. In most cases they’re worth a fixed 1 cent each, making the sign-up bonus equal to exactly $200. However, you’re allowed to pool points between Wells Fargo cards, so if you also hold the Wells Fargo Visa Signature Card, you can redeem your points for 1.5 cents each toward the cost of airfare. That rate goes up even higher to 1.75 cents per point if you spend $50,000 in a calendar year on the Visa Signature. The information related to the Wells Fargo Visa Signature® Card has been collected by The Points Guy and has not been reviewed or provided by the issuer or provider of this product or service.

Q: What can I redeem my points for?

A: You can redeem your points for travel, cash back, gift cards or charitable donations through the Wells Fargo website.

Q: What qualifies as travel purchases for the 3x bonus category?

A: The broad definition of travel is one of the best parts of the Propel’s bonus categories. Travel includes flights, hotels, taxis, ride-hailing, car rentals, homestays and more.

This loose definition makes the card even more useful and valuable, and takes some of the guesswork out of maximizing the travel category.

You'll earn 3x points on the Wells Fargo Propel Amex when you use it to pay for Uber or Lyft rides.
You’ll earn 3x points on the Wells Fargo Propel Amex when you use it to pay for Uber or Lyft rides.

Q: What qualifies as dining purchases for the 3x bonus category?

A: Dining is defined by Wells Fargo as “eating out and ordering in,” so you’ll get 3x at restaurants and drinking places and on fast-food purchases.

Q: Which streaming services qualify for the 3x bonus category?

A: The list of streaming services can be found at wellsfargo.com/propelstreaming and includes Apple Music, Hulu, Netflix, Pandora, Sirius XM Radio and Spotify Premium.

Q: Can I share my Go Far Rewards points with other people?

A: Yes. In fact, Wells Fargo has a surprisingly generous policy when it comes to sharing points with others. You can gift your points to family, friends or anyone else who’s a Wells Fargo customer, and there’s no cap on the number of points you can share. You can also start or join a pool with other Go Far Rewards customers.

Q: Are there any foreign transaction fees with the Propel Amex?

A: There are no foreign transaction fees on the card.

Q: Do I need to be a Wells Fargo customer to apply?

A: Wells Fargo cards were once hard to get unless you had an existing relationship with the bank, but Wells Fargo has told us that the Propel Amex is open to everyone.

Q: What sort of travel benefits come with the Propel Amex?

A: The travel benefits on the card include secondary car rental coverage, lost luggage insurance up to $1,000 per insured per covered trip and roadside and emergency assistance.

Q: What sort of purchase protection benefits come with the card?

A: One of the more interesting perks of the Propel Amex is its cellphone protection which can reimburse you for a damaged or stolen cellphone up to $600 per claim and $1,200 per 12-month period, with a $25 deductible per claim. You must charge your entire cellphone bill to the card each month to maintain this coverage.

Cell phone insurance can save your — and your company — money in case of accident or theft. (Photo by Zach Meaney on Unsplash)
The cellphone protection coverage on the Wells Fargo Propel Amex can save you up to $600 if your phone is damaged or stolen. (Photo by Zach Meaney on Unsplash)

The card also comes with retail protection which will reimburse you for items damaged or stolen within 90 days of purchase up to $1,000 per loss and $50,000 every 12 months, return protection up to $300 per item and $1,000 annually, and extended warranty coverage, which doubles the original manufacturer’s warranty by as much as 12 months.

Q: Is this card issued by Amex or Wells Fargo?

A: The name is a little confusing. This is an American Express card issued by Wells Fargo. That means you’ll go through Wells Fargo to apply, pay your bills and redeem your rewards. This card is entirely separate from the Amex Membership Rewards ecosystem.

Q: Does the card have American Express benefits?

A: The Propel Amex has access to the popular Amex Offers discount program as well as experiences such as presale concert tickets, sporting events and Broadway shows.

Q: How can I find out more about the card?

A: If you have more questions about the Wells Fargo Propel American Express® card that aren’t answered here, please add them to the comments section below. You can also check out our in-depth review of the card.

Bottom line

The Wells Fargo Propel Amex combines two things you don’t normally see in the same card: strong earning rates and no annual fee. If you’re looking to diversify your earning strategy away from flexible points and add a fixed-value/cash-back card to the mix, definitely consider this option.

Featured photo by The Points Guy

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.