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Citi Custom Cash credit card review: Flexible 5% cash back

Jan. 22, 2025
8 min read
Maternity leave. Pregnant beautiful woman sitting on sofa at home with laptop in home clothes, ordering baby goods online, choosing, buying clothes and toys for baby.
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Editor's Note

This is a recurring post, regularly updated with new information and offers. Citi is a TPG advertising partner.

Citi Custom Cash Card overview

The Citi Custom Cash® Card is a solid cash-back card with no annual fee. This card differentiates itself from other options on the market by providing the unique ability to earn up to 5% back on your top spending category each billing cycle up to the first $500 spent, then 1% back after that. Whether you're a credit card newbie or want a card that will help you maximize purchases that don't fit into other traditional bonus categories, you'll want to consider adding this card to your wallet. Card rating*: ⭐⭐⭐⭐

* Card rating is based on the opinion of TPG's editors and is not influenced by the card issuer.

The Citi Custom Cash Card has no annual fee but takes a different approach from the issuer's popular Citi Double Cash® Card (with up to a 2% cash-back rate on all purchases, 1% when you buy and 1% as you pay, see rates and fees).

With this card, you'll earn 5% cash back on purchases in your top eligible spending category each billing cycle, up to the first $500 spent.

We typically recommend that applicants have a credit score of 670 or higher to increase their chances of approval. Let's review this card and see who it is best for.

The information for the Citi Custom Cash Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Citi Custom Cash pros and cons

ProsCons
  • This card allows you to earn up to 5% back on your top spending category each billing cycle on up to the first $500 spent
  • No annual fee
  • Introductory APR offer on purchases and balance transfers
  • Light on other benefits
  • Has foreign transaction fees

Citi Custom Cash welcome offer

The Citi Custom Cash Card comes with an easily attainable welcome offer — earn $200 cash back, after spending $1,500 on purchases in the first six months of account opening. This bonus offer will be fulfilled as 20,000 points, which can be redeemed for $200 cash back.

a hand holds a credit card
THE POINTS GUY

This offer is comparable to other no-annual-fee, cash-back cards. While it's certainly not the most outstanding offer, the sign-up bonus is a nice little incentive to apply.

This is the usual offer seen on the card and has been for some time now.

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Citi Custom Cash benefits

The Citi Custom Cash is light on benefits, which isn't surprising since there's no annual fee.

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However, there are a few perks and essential security features:

Earning cash back on the Citi Custom Cash

Each billing cycle (roughly every month or so), you'll earn 5% cash back on the first $500 of purchases in your top spending category from the following list:

*Select transit is defined as car rentals, ferries, commuter railways, subways, taxis/limousines/car services, passenger railways, bridge and road tolls, parking lots/garages, bus lines, and motor home and recreational vehicle rentals. Also includes merchants that sell electricity for charging an electric vehicle. Excludes bike/scooter rentals, auto clubs and insurance companies.

**Select travel is defined as airlines, hotels, cruise lines and travel agencies.

***Select streaming services are defined as cable, satellite and streaming providers such as Amazon Prime Video, Amazon Music, Apple Music, Disney+, DirecTV Stream, ESPN+, FuboTV, Max, NBA League Pass, Netflix, Pandora, Paramount+, Showtime, Sling TV, Spotify, Starz, SiriusXM, Vudu, YouTube Red, YouTube TV, and Tidal.).

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This card truly caters to your lifestyle, whether you're jet-setting one month or cooking it up in the kitchen the next. If you max out the $500 spending limit each billing cycle, you'll earn $25 in cash-back rewards per month — for a potential maximum of $300 in rewards annually.

There is no need to preselect your top spending category each month — this card will automatically choose that category.

For all other categories, you'll earn 1% unlimited cash back. You'll also earn an additional 4% cash back on hotels, car rentals, and attractions booked on the Citi Travel℠ portal.

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The Citi Custom Cash is a solid option to get the most out of your most frequent spending category, even if it's typically difficult to earn elevated rewards in that category on most other cards.

Redeeming cash back on the Citi Custom Cash

To put it in simple terms, 1 ThankYou point equates to 1 cent of cash back rewards. That means you'll earn 5% back (or 5 points per dollar) on the first $500 spent on your top eligible spending category.

Businessman with credit card sitting at office
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There's no minimum balance you need to reach before accessing your rewards — which isn't the case for many cash-back cards. You can request a statement credit or direct deposit at any time. However, if you're requesting a check, there is a minimum reward balance of $5 (or 500 points).

If you're adding the Citi Custom Cash on top of your Citi Strata Premier® Card (see rates and fees) or Citi Prestige® Card, you can also unlock the option to convert your points into miles with Citi's hotel and airline transfer partners to extract potentially greater value from them.

The information for the Citi Prestige has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Which cards compete with the Citi Custom Cash Card?

There are many options on the market for those who want to avoid paying an annual fee altogether.

  • If you want simpler rewards: Try the Citi Double Cash® Card (see rates and fees). This card is excellent for beginners since you'll earn 1% when you buy and 1% when you pay off your bill (for a total of 2% cash back on all your purchases). Plus, you'll enjoy the uncapped earning potential on the Double Cash if your spending exceeds the $500 limit on the Custom Cash. For more information, read our full review of the Double Cash.
  • If you want rotating rewards: Go for the Chase Freedom Flex® (see rates and fees). This card also has no annual fee, and you'll earn 5% back on up to $1,500 in purchases on rotating bonus categories each quarter you activate — which breaks down to roughly $500 in spending each month. Chase will set the bonus categories each quarter, but in the past, we've seen common vendors such as Amazon, home improvement stores and gas stations included in these rotating categories. For more information, read our full review of the Freedom Flex.
  • If you prefer Capital One: The Capital One Venture Rewards Credit Card offers 5 miles per dollar spent on hotels, vacation rentals and rental cars booked through Capital One Travel and 2 miles per dollar spent on all purchases and comes with a $95 annual fee. Best of all, you can transfer miles to Capital One's 15-plus airline and hotel partners for greater rewards. For more information, read our full review of the Venture Rewards.

For additional options, check out our full list of the best cash-back cards.

Related: How I'm maximizing the Freedom Flex's rotating categories in the final quarter of 2024

Is the Citi Custom Cash worth it?

If your spending habits change frequently, spending a lot on one category one month and a different category the next, then Citi Custom Cash is a good choice for you. It has customizable rewards that match your spending patterns.

The best part is that the process is automated, meaning you only have to spend money in a specific category to earn ample cash back. However, if you want a card with many extra benefits, you'll need to look elsewhere.

Bottom line

The Citi Custom Cash Card is a terrific choice for a cash-back card, as you'll gain true flexibility to earn rewards depending on your spending habits. Adding the Custom Cash may also be a good idea for existing Citi cardholders seeking to maximize their rewards through the Citi ThankYou program.

Related: The complete guide to Citi ThankYou Rewards: How to earn, redeem and transfer points

Featured image by LIUBOMYR VORONA/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
3XEarn 3X Miles on Delta purchases.
1XEarn 1X Miles on all other eligible purchases.
Intro offer
Open Intro bonus
Earn up to 125,000 Bonus Miles
Annual fee
$650
Regular APR
19.49%-28.49% Variable
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Delta SkyClub access when flying Delta
  • Annual companion ticket for travel on Delta (upon renewal)
  • Ability to earn MQDs through spending
  • Various statement credits for eligible purchases

Cons

  • Steep annual fee of $650
  • Other Delta cobranded cards offer superior earning categories
  • Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
  • Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
  • Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
  • Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
  • Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
  • $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
  • $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
  • Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
  • Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
  • No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
  • $650 Annual Fee.
  • Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
  • Terms Apply.
  • See Rates & Fees