Can Dept. of Defense Employees Accept Vouchers for Overbooked Flights?
This summer is gearing up to be an even more hectic travel season than normal, in part because of the grounding of the 737 MAX. This is especially true for Department of Defense (DoD) employees and military personnel who frequently move around the world on official business. Passengers may be offered a lucrative voucher for volunteering their seat on an overbooked flight this summer. But what if you are a DoD employee traveling on official business and are offered one of these vouchers? Are you able to take it?
There are strict guidelines governing every aspect of the travel process while traveling in an official capacity. These are outlined in detail in the Joint Travel Regulation (JTR). Not sure if the JTR applies to you? Here are the travelers who must follow the regulation:
- Uniformed members of the seven uniformed services (Army, Navy, Air Force, Marine Corps, Coast Guard, National Oceanic and Atmospheric Administration Commissioned Corps and Public Health Service Commissioned Corps)
- DoD civilian employees
- Any others traveling at the expense of the DoD.
Were you voluntarily or involuntarily bumped from your flight?
Your answer will determine whether or not you can keep the voucher. The JTR outlines this on pages 2-6 and 2-13 in detail. However, the US Government Accountability Office (GAO) offers a short and sweet explanation according to the 1980 court case that raised this question in the first place.
[pullquote]Airline payments to volunteers are distinguishable from denied boarding compensation which is due to the government. Employee may retain payment received as volunteer reduced by any additional expense incurred by the government[/pullquote]
How will that compensation get to the government, you ask? The JTR offers us this:
[pullquote]Any compensation for the denied seat belongs to the Government. The traveler must request that the carrier show the "Treasurer of the United States" as payee on the compensation check[/pullquote]
If you are thinking that this sounds like Uncle Sam may never see his check, you aren't alone. But like many rules in the government that we don't understand, you still have to follow them.
So you want to volunteer your seat. Now what?
You have some important questions to ask yourself once an airline begins offering vouchers in exchange for volunteering your seat.
- When is the next available flight?
- When do your orders require you to report by?
- If staying overnight, will the airline cover your hotel?
As the GAO and JTR tell us, the traveler is responsible for any additional costs incurred as a result of volunteering their seat. Some notable expenses that you may encounter once delayed are meals and hotels.
Hopefully you have a credit card that offers lounge access, and scored your free meal at the airport with your Priority Pass Select membership while waiting. As for the hotel, it never hurts to bargain with the airline to include a hotel in the voucher if you will be delayed overnight.
If you are active-duty military, make sure to check out credit cards offering specific benefits and start traveling in comfort. Also, check out this article on airport lounges offering access to active-duty military.
Bottom line
If you are offered a lucrative deal to volunteer your seat while traveling on orders and will still be able to meet mission requirements, go for it. If volunteering will cause you to report late to your destination, cost the government more money, or will cost you more than the voucher after lodging and meals, don't volunteer.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


