From airports to hotels: Tips for skipping long lines when you travel
Editor's Note
Update: Some offers mentioned below are no longer available. View the current offers here.
My family members know me as someone who is, shall we say, not the biggest fan of waiting in line.
Not many of us are. My particular affliction makes me less willing to wait in line for a roller coaster, or for an ice cream cone at a popular ice cream spot near home (to my wife's disbelief).
As you might expect, then, even as travel has rebounded in a big way this year, it's to my chagrin we've noticed a common trend in recent months: lines.
I turned to our TPG Lounge looking for advice from frequent travelers when it comes to traveling right now. The word I repeatedly read was "patience."
You've probably found this to be worthy advice outside your travels, too. As so many industries struggle to hire enough staff to meet demand, wait times have gone up – from the queue at the restaurant to the customer service desk at the big-box retailer.
The same is undoubtedly true throughout the travel industry. For that reason, we've compiled a few ways you can save time and avoid the longest lines throughout your trip.
TSA checkpoints
Enroll in both TSA PreCheck and Clear. If you're willing to pay the fees associated with both programs, the duo goes a long way toward saving you time at the airport checkpoint.
Many credit cards offer TSA PreCheck as a benefit, so you might already have access to it.
Related: The best cards for TSA PreCheck and Global Entry
The two programs have different benefits. As most frequent travelers are aware, the TSA PreCheck line is generally shorter — and often significantly shorter — than the standard Transportation Security Administration line.
Enrolled travelers also enjoy the benefit of not having to remove shoes or take large electronic devices out of bags, and avoid passing through the more stringent security scanners found in the regular line.
Clear members don't wait in any TSA lines, and instead, head right to those kiosks you've probably noticed at dozens of airports nationwide. It's at those kiosks that members get their identity verified.
Clear has their biometric information (fingerprint and iris scan) saved. Then a Clear representative escorts the passenger to the front of the TSA line.
If you're enrolled in TSA PreCheck, you go to the front of the PreCheck line. If you're not, you go to the front of the regular TSA line.
Related: Clear expands to 2 additional airports in California
For that reason, there's a benefit to enrolling in both Clear and TSA PreCheck. Clear is only located in 42 U.S. airports, albeit at many of the nation's largest.
Airport concessions
These might actually be the most confounding lines of all, specifically in the morning hours when you're trying to grab a cup of coffee.
I've had multiple occasions in the last year when I've just had to forgo my morning caffeine while traveling simply because I didn't have time to wait in a half-hour line before my flight.
Your smartphone may be your friend here. Starbucks has worked to expand its online ordering options at airports.
Additionally, check your airline's app. American Airlines, for instance, has on-the-go food-ordering options at some of its major hubs.

It takes a little bit of planning to know when exactly you'll pass through a particular part of the airport, but some quick research and use of your mobile device could be your ticket to a much-needed meal or cup of coffee.
Rental car facility
Anyone who's rented a car with some regularity knows those airport rental car check-in counters can really back up, and the line doesn't always move especially fast.
Before your trip, check the website of your rental car company to see if it offers some sort of skip-the-line option.
With Avis, for instance, you can sign up for Preferred status, which is free and available to anyone.
With Preferred, at many locations, you can do all the "paperwork" on your phone, skip the counter, and head right to an electronic board to see where your car is.

Other rental car companies have similar programs that could save you a lot of time when picking up your car.
Related: How to never pay full price for a rental car
Hotel
You'll start sensing a trend with my recommendations here: See what type of mobile check-in options your hotel has through its app. Many hotels offer both check-in from your phone and mobile key options to enter your room.
Related: Apple and Hyatt launch digital keys in your iPhone's wallet
My go-to strategy is to check in on my phone and go straight to the room. On my next trip downstairs — once I'm not hauling any luggage — I'll stop by the front desk (if there's no line) to grab a physical key to use for the rest of my stay.
I've also run into cases where, by checking in on the hotel's app as early as the property would allow, I've gotten far earlier access to my room than I expected.
I once landed in Washington, D.C., at about 7 a.m., wondering what to do with my luggage for the seven or eight hours before my room was ready.
Just as I walked out of the airport, I received a notification that my room for that night was ready. For the one-night stay, I had access to the room for about 30 hours.
In the case of mass flight cancellations
This is a trick primarily for non-lounge members, and one that might make lounge members groan. I apologize in advance.
Let's say you're at the airport on one of those days when seemingly everyone is running into delays and cancellations. Poor weather days are often the culprit here.
If your trip is affected, your best bet is to check the airline's app and see what options there are for changing your flight right on the spot, without ever having to consult customer service.
Related: Here's what to do if your flight is delayed or canceled
There are times when rebooking is not quite so neat and tidy, requiring you to speak with an airline representative.
It's on these types of days, though, that the lines at the customer service desks can be so long that you might wait in line a couple of hours before being able to speak with someone. Wait times on the phone can be equally long.

Here's one trick I've used in this situation. If you aren't an airline club member, see if you can purchase a day pass, and then work with a customer service representative inside the club.
American Airlines flyers, for instance, can purchase a one-day pass to the Admirals Club. There's a good chance other flyers will be lined up looking to rebook, but you can be sure the line is shorter than the one outside in the terminal.
Related: Paying for lounge memberships with miles: Worth it or bad deal?
Also, on a day like this, you'll probably be stuck at the airport for a lot longer than you expected. Now you have a place to get some food, charge your electronic devices and relax in a more comfortable and less stressful environment.
This is also where a credit card like the United Explorer Card could come in handy. For the $0 intro annual fee for the first year, then $150, you don't get full club access, but you do get two passes per year.
Those passes come in handy to get into the lounge on days when you're facing flight delays, and having access to the customer service agent in the club can save you lots of time in the rebooking process.
Related: Best credit cards for airport lounge access
Bottom line
When it comes to long lines during your travels, it may all boil down to three key things:
- Advance planning can help you make the reservations and arrangements needed to avoid the longest lines.
- Strategic use of your smartphone lets you take advantage of wait-reducing options with the help of technology.
- Patience, when all else fails.
Despite your best efforts though, there's a good chance you'll encounter some lines along the way.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


