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We’ve upgraded our “Sunday Reader Question” series! Our new “Reader Questions” are answered three days a week — Mondays, Wednesdays and Fridays — by TPG Senior Writer Julian Mark Kheel.

No one likes to be disconnected from the rest of the world while on a plane, but no one likes paying an arm and a leg for inflight Wi-Fi either. So TPG reader Fernando wonders if there are any other options…

“I find myself needing onboard internet more and more during flights. Are there any tricks to get Wi-Fi for free?”

TPG Reader Fernando

In today’s modern world, it’s not easy to go several hours without the ability to send a snarky tweet or watch funny animal videos on Facebook. I’ve even been informed that some people use the internet to do work, though I can’t speak to what that experience must be like. But as a result, in-air Wi-Fi access is more popular than ever, and airlines have responded to the demand by expanding and improving service across their fleets.

Most in-flight Wi-Fi providers offer a number of different service plans at various price points, but of course the price point everyone really wants is free. And you might be surprised to learn there are actually a number of different ways to get no-cost Wi-Fi service.

Keep in mind that while Gogo is the largest Wi-Fi provider, there are actually four different companies — Gogo, Panasonic, ViaSat and Row44 — specializing in in-flight Wi-Fi. Different airlines and even different aircraft can use a variety of these companies, especially for international flights, so you can end up on a flight in which one or more of these options aren’t available to you.


If your cell phone service is through T-Mobile, guess what? You already have one free hour of Gogo Wi-Fi on every flight you take just for being a T-Mobile customer, plus unlimited texting through internet-based messaging services such as iMessage or WhatsApp and unlimited access to Visual Voicemail. Note that you must have a valid E911 address and you must make at least one Wi-Fi call with your SIM card installed before you fly. Then once you’re in the air, launch your browser and click the T-Mobile banner on the start page, and you’ll be online!

JetBlue (or Qantas)

The easiest way to get free Wi-Fi is to fly the one US airline that always provides it for free. As of last year, JetBlue now provides complimentary high-speed Wi-Fi to all passengers on its planes from gate-to-gate. The service, which JetBlue calls “Fly-Fi,” is provided by ViaSat and should offer plenty of bandwidth for various internet tasks, including streaming video.

Unfortunately the other US airline that previously offered free Wi-Fi, Virgin America, has since begun charging a fee for access commensurate with the length of the flight. But if your travels bring you to Australia, you’ll find free ViaSat Wi-Fi on Qantas’ domestic fleet of 737s and A330s by the middle of 2017.

Limited-Time Specials

Keep your eyes peeled and you might run into more than a few promotions for free Wi-Fi at any given time. While it was much more common a few years ago to find companies sponsoring entire months of free Wi-Fi or Gogo added as a perk to other products, it still happens from time to time. In fact, just this past November, T-Mobile offered an hour of free Gogo to everyone — not just its own customers — for the holiday weekend.

Credit Cards

Finally, there are three different credit cards that provide complimentary Gogo passes as part of their package of benefits. The Business Platinum Card from American Express OPEN offers 10 free Gogo passes annually, while the U.S. Bank Flexperks Travel Rewards Visa Signature card provides 12 annual passes. A third lesser-known card, the City National Bank Crystal Visa Infinite also gives cardmembers 12 free Gogo flight segments per year, but the card can only be applied for in-branch in select states.

Hope this info helps during your next flight, Fernando, and thanks for the question. We’re answering questions three times a week here now at The Points Guy, so tweet questions at @thepointsguy, message us on Facebook or send an email to

Featured image courtesy of James Leynse via Getty Images.

This post has been updated to note that as of January 2017, high-speed Wi-Fi is available free of charge to all JetBlue customers.

The Business Platinum® Card from American Express OPEN

Aside from the 75,000 points welcome bonus, Amex recently made huge improvements to the Business Platinum Card, including the fact that you will now earn 50% more points on purchases of $5,000 or more, earn 5x on flights and eligible hotels at and cardholders will receive a $200 airline fee credit each year.

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More Things to Know
  • Welcome Offer: Earn up to 75,000 Membership Rewards® points.
  • Earn 50,000 Membership Rewards® points after you spend $10,000 and an extra 25,000 points after you spend an additional $10,000 all on qualifying purchases within your first 3 months of Card Membership.†
  • Get 5X Membership Rewards® points on flights and prepaid hotels on
  • Get 50% more Membership Rewards® points. That's 1.5 points per dollar, on each eligible purchase of $5,000 or more. You can get up to 1 million additional points per year.
  • 35% Airline Bonus: Use Membership Rewards® Pay with Points for all or part of a flight with your selected qualifying airline, and you can get 35% of the points back, up to 500,000 bonus points per calendar year.
  • You can also receive 35% points back on all First and Business class flights, with all airlines available through American Express Travel.
  • You can enjoy access to The American Express Global Lounge Collection℠ offering access to the most lounges across the globe, when compared with other U.S. credit card offerings. As of 11/2017
  • Terms Apply
  • See Rates & Fees
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Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.