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It’s well-known that Delta’s SkyMiles program isn’t the best in the industry (to put it gently), but where the airline does excel is providing a consistently solid on-board experience on both domestic and international flights.
Delta’s been known to periodically add amenities aimed at improving customer experience, such as premium snacks on domestic flights. After adding complimentary meals in the economy cabin on several long-haul Hawaii flights, Delta began testing complimentary main cabin meals on transcontinental flights between New York (JFK) and Los Angeles (LAX) and San Francisco (SFO) between November 1 and December 15, 2016.
Morning flights featured a choice of either a Honey Maple Breakfast Sandwich or a Luvo Breakfast Medley, while afternoon passengers had the option of a Mesquite-Smoked Turkey Combo with chips and a brownie bite or a Luvo Mediterranean Whole Grain Veggie Wrap with grapes and a cookie.
The complimentary meals seem to have struck a chord with passengers, as Delta has decided to add complimentary cabin meals to their transcontinental flights starting March 1. As Points, Miles & Martinis reports, passengers in the Main Cabin and Comfort+ will get to pick one of three meals (including a vegetarian option), and will be able to request a special meal. Alcoholic beverages will still be available for purchase.
With a myriad of competition on transcon flights, this move separates Delta from the competition. Other competitors trail behind Delta — JetBlue offers the next best food option with free unlimited brand name snacks and meals for purchase. American Airlines and United Airlines offer free snacks like snack mix and cookies along with meals for purchase, and Virgin America offers has meals available for purchase as well.
Would you choose Delta over some of its competitors because of a free meal? Let us know in the comments, below.
Featured image courtesy of Delta Air Lines.
H/T: One Mile At a Time
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