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7 things to know before booking a stay at the Breathless Cancun Soul Resort & Spa

June 03, 2022
13 min read
Breathless Cancun Soul - World of Hyatt AMR
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World of Hyatt is expanding its all-inclusive footprint dramatically through the addition of the AMR Collection portfolio. You can now earn and redeem points on stays at more than 50 new resorts in the Americas, with even more properties to be integrated in the coming months.

Each of the AMR Collection's brands has a theme: Secrets is synonymous with romance, Zoetry with wellness and Dreams is family-friendly. And then there's Breathless, the adults-only party brand that features mood-lit rooms and DJ-driven pool parties.

Fittingly, there are not one but two Breathless properties in the Mexican party capital of Cancun. Here are seven things you should know about one of the pair, Breathless Cancun Soul, based on a recent visit.

Cost

You can expect to pay around $400 to $450 per night for a double-occupancy room at this all-inclusive resort. It's neither the cheapest nor most expensive option in the area, but in line with what similar hotels in the area are charging. For about $175 more per night, you can book an "Xhale-level" room, which gets you access to an exclusive lounge, upgraded minibar and access to an exclusive rooftop pool.

If you’re looking to redeem your World of Hyatt points, you’ll need to shell out 21,000, 25,000 or 29,000 points per night, depending on the date. That's again based on double occupancy, with additional guests costing 10,500 to 14,500 points per night.

Pros

  • The hotel just opened in December 2021 so it was modern and still had the new-hotel smell.
  • There was plenty of seating available at the pools and the beach.
  • The entertainment was excellent ... if you came to party. There were DJs spinning throughout the day and night, often accompanied by go-go dancers.
  • There were lots of activities, ranging from fitness classes to Spanish lessons, non-motorized water sports and more.
  • The beach featured soft white sand and calm, clear, shallow waters.
  • It has a convenient location if you plan to explore Cancun's nightlife scene.

Cons

  • It was hard to escape the noise. There was loud music blaring in the lobby, elevators and at the pools. Thumping bass music could still be heard from my room's balcony and the spa's outdoor relaxation areas.
  • The beach was not private and was often crowded with locals.
  • Check-in agents weren't fully briefed on World of Hyatt benefits yet and tried to upsell me on a room upgrade and various add-ons like a romantic dining experience, even though I was traveling alone.
  • None of the restaurants take reservations, and the wait to get a table for dinner could sometimes be over 30 minutes at more popular restaurants like Silk City.

Vibe: Party scene

During check-in, I was handed a glass of sparkling wine in one hand and the hotel's drug use policy in the other, giving me a good sense of the vibe of the hotel.

The Breathless Cancun Soul is a party hotel. Think South Beach or Las Vegas spring break, but with a predominantly Gen X crowd. Guests in string bikinis stomping around in high heels? Totally normal. Dress codes for restaurants: Check. Quiet afternoon reading a book by the pool? Forget it.

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The xcelerate pool got quite rowdy, with DJ-led pool parties and bottle service (for an additional charge). There were drunk — and very social — vacationers and loud music throughout the property. With LED-lit, infinity-mirrored elevators and mood-lit rooms, it was clear that the hotel was trying extremely hard to be cool and edgy. Relaxation was not top of mind for this hotel.

Room

The hotel was split into two connecting towers: the skyline tower and the xcelerate tower. I was assigned a partial ocean view in the quieter skyline tower. My room was technically on the 12th floor, but it felt a bit misleading to call it that since it was just two levels above the second-floor lobby. It seemed like the hotel was trying to make all floors sound like "high floors."

Entry-level rooms at this hotel are called junior suites and they're decently spacious, starting at 480 square feet. My room had a king bed, a small living area with a sofa, a high-top bar table, a desk area and a furnished balcony.

There were no walls separating the bathroom from the bedroom — just a glass-walled, walk-in shower — though there was an electric shade that could be lowered for partial privacy.

While there was no bathtub, the bathroom felt romantic with double vanities, built-in speakers, two rainfall showerheads, as well as a bench in the shower. Toiletries were by Gilchrist & Soames but with Breathless branding and there was an incense stick that guests could light.

The king bed was perfectly comfortable though nothing special. As expected from a new hotel, there were power outlets and USB ports on either side of the bed, as well as built-in reading lights.

At first glance, nothing seemed out of the ordinary about the wave-shaped headboard, but it turned out to provide mood lighting for the room. Fittingly, there was a party mode where the lights quickly faded from one color to the next and a romantic mode where the lights dimmed and turned to a soft pink.

(Photo by Benji Stawski/The Points Guy)

The complimentary minibar included a Nespresso machine, various soft drinks and Corona beer but no hard liquor or snacks.

Dining and drinking

There were a total of 10 dining venues on site, including six a la carte restaurants, a buffet, two poolside grills and a 24-hour coffee shop. All were covered by the property’s all-inclusive rate and none required reservations, though not all were open every day. Dress codes were enforced at restaurants and ranged from casual (i.e. shorts, T-shirts and tennis shoes) to formal (i.e. long pants, dress shirts and dress shoes).

The cuisine of the a la carte restaurants ranged from seafood to Mexican to Middle Eastern, Pan-Asian, French and Italian. Guests I spoke to raved about the Middle Eastern restaurant Kibbeh but, unfortunately, it wasn't open during my stay.

Overall, the food was about average for an all-inclusive resort. With the exception of a funky hibiscus flower tostada, the food tasted fine, but I also wasn’t blown away. As is often the case at all-inclusives, it felt like the resort was a bit stingy with certain ingredients. For instance, the sushi was heavy on rice and vegetables, it was sometimes difficult to get fresh guacamole and there were no fresh fruit smoothies available.

My most memorable meal was dinner at Silk City, a nightclub-inspired Asian restaurant located on the rooftop level of the skyline tower. The menu was large, with options ranging from gyoza to sushi, Pad Thai, fried rice and more. There were two teppanyaki tables for those who wanted a more interactive dining experience. The night I dined here, there was also a live DJ and dancers, giving the restaurant more of a trendy Miami restaurant vibe than a Mexican beach resort. As mentioned, the sushi was a bit light on the fish — it wasn't the best but also not the worst I've had.

I enjoyed the breakfast buffet each morning. It had everything you could possibly want, including made-to-order omelets, French toast, pancakes and waffles, Mexican specialties, tropical fruits, cold cuts and more.

Alcohol was available at the bars from 7 a.m. to 11 p.m., and at the hotel's nightclub from 11 p.m. to 3 a.m. Liquor brands included Belvedere, Absolut, Johnnie Walker Red and Black Label and Jose Cuervo. Some cocktails tasted watered down, but my strawberry daiquiri was delicious — not too sweet and not too sour. There was also bottle service available at the pools and nightclub.

Guests staying in xhale-level rooms had access to a special lounge with light bites and a bar, though the selection didn't appear any different than the standard bars.

Finally, there was 24-hour room service available at no extra cost. My order of french fries arrived in about 45 minutes and I appreciated the ability to place my order through the hotel's mobile app.

(Photo by Benji Stawski/The Points Guy)

Activities

The resort offered three main pools. There was the large energy pool on the ground floor, the xcelerate rooftop party pool and the xhale rooftop infinity pool. The xhale pool was technically reserved for xhale-level guests but, based on my experiences, anyone could enter.

All of the pools were very warm, which some will like while others won't. Luckily, there were lounge chairs always available, regardless of the time of day. Cabanas were available for rent at the xcelerate pool.

Guests had access to an additional pool at the spa. However, it didn't get much sunlight and didn't seem very relaxing, as you could still hear the thumping bass music from the other pools.

The beach attached to the hotel was public, but still very clean and not overrun with seaweed. There were chairs and cabanas for hotel guests, as well as complimentary activities like beach volleyball, kayaks and catamarans.

No matter the time of day, there was some form of entertainment. This included DJ-led pool parties, evening parties on the xhale rooftop, evening shows, beach volleyball tournaments and bingo.

In case you had any energy left, you could dance the night away at the hotel's nightclub. I went one night — for research purposes, of course — but didn't stay very long as it was a mostly older crowd than me.

(Photo by Benji Stawski/The Points Guy)

The hotel also had a relatively small, but adequately equipped gym that was open 24 hours a day. Classes such as yoga, Zumba and water aerobics were offered during the day.

Recommendation

The Breathless Cancun Soul targets a very specific type of traveler — the partygoer. If you're in town to celebrate a birthday or bachelorette party, this resort could be great for you. In addition to nonstop entertainment, you'll enjoy modern rooms, solid food and free-flowing drinks. But if you're hoping to get some peace and quiet or have an authentic Mexican experience, stay elsewhere.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG Editor‘s Rating
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Rewards

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Intro offer

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Annual Fee

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Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
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Best for dining at restaurants
TPG Editor‘s Rating
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.