This double-decker airline seat is the stuff of budget travel dreams
Editor's Note
Editor's note: This story has been updated to reflect that Zephyr is not affiliated with Hong Kong studio Paperclip Design.
Traveling is delightful, but sometimes the experience itself is not — especially for coach cabin travelers. "Cattle class" and "sardine can" may be insulting nicknames for economy class, but they are indicative of the general public's frustration with increasingly crowded cabins.
New: Lie-flat beds for economy could become a reality with Air New Zealand bunk bed-style pods
Related: The evolution of the airline seat
In fact, cramped quarters can even contribute to the likelihood of developing blood clots from deep-vein thrombosis. Medical experts caution people to move about frequently when traveling. But when seat rows are as tightly situated as they often are these days, people may feel uncomfortable asking their fellow travelers for access to the aisle, leading to long hours stuck in a seat.
Enter Zephyr, a new wide-body aircraft seat prototype designed to eliminate most of the frustrations of coach class misery. The brainchild of a self-proclaimed "perennial traveler" who has visited 171 countries, these seats offer business-class privacy and comfort at premium economy prices.
Related: Travel etiquette experts declare the final word on the right to recline
"We should not be having these ridiculous discussions about asking permission to recline a seat or get to the bathroom," said Jeffrey O'Neill, who designed the Zephyr. Instead, O'Neill believes that customers deserve the right to decide how to utilize the small slice of sky real estate they paid for.
"Why are we even giving airlines the option to tell us how we can and cannot travel?" O'Neill told The Points Guy. "Privacy should be accessible and affordable, and [airlines] should improve their customers' in-flight experience."

When it comes to travel, O'Neill sees a lot of attention directed toward consumer experience — or lack thereof — by both customers and airlines alike. Yet he believes that the true foundation of mid-air comfort begins with a better, more memorable hard product: the plane seat itself, and everything surrounding it.
To that end, the Zephyr utilizes a double-decker design in a 1-2-1 configuration to offer aisle access for every single passenger while providing privacy for free. "You basically have your own space," O'Neill told TPG. That's a nearly unheard-of luxury in the premium economy space.

Each semi-private seat is staggered from its neighbors, providing as much privacy as possible within a few square feet. The efficient use of space accommodates the same number of premium economy seats as today's cabins, ensuring that a carrier's bottom line will not impacted in favor of consumer comfort.
The seat itself stays in a slight, fixed recline and doesn't include any moving parts, relying instead on zero-gravity design to keep travelers comfortable while seated upright.

A cubby situated at eye level keeps personal items close at hand during the flight, and a built-in ladder slides out to let upper-deck passengers into their seats, retracting into a recessed nook when not in use.
Large in-flight entertainment screens, a spacious tray/desk/armrest for electronics charging at the built-in outlet plugs, and recessed LED lights round out the Zephyr hard product, at least at first glance.

But where the Zephyr really shines is at bedtime, when each premium economy traveler gets to lie down — a luxury that isn't always available even in some business class cabins. "The bed is the 'more' when it comes to long-haul flights," O'Neill told TPG — "what a modern-day traveler really values above all else."
Instead of converting into a straight lie-flat bed, the Zephyr uses a supplemental cushion to connect two padded sections of the seat into a flat bed where the passenger sleeps at an angle.
While that may not be every traveler's cup of tea, O'Neill wagers that most premium-economy customers will still find it infinitely preferable to sitting semi-upright for 14 hours. (Another prototype design company, Butterfly Seating, utilizes a similarly angled bed for the business-class version of its cabin-flexible seat prototype.)

"Airlines are unwilling to make big changes without knowing what the modern-day traveler wants and is willing to pay for," O'Neill said. Yet consumers are speaking up more and more, with both their words and their dollars.
Points-savvy travelers know to utilize points and miles for truly aspirational redemptions, such as the Etihad A380's first-class apartments. But O'Neill, a seasoned traveler and avid points and miles collector himself, believes that airlines can price the Zephyr competitively enough for customers to pay for it outright, in cash.
Related: The worst business class I ever flew
"We're hoping to cut business-class seat prices in half" with the Zephyr, O'Neill told TPG. Current premium economy flights from California to Europe cost just over $1,400 round-trip, while flights from New York to Hong Kong cost about the same. "That's ideally right in line with what Zephyr seats will cost."
As of now, no airlines have committed to implementing the Zephyr. But that won't stop the designers from continuing to improve their concept.
At the end of the day, "We're customers who are paying for seats," O'Neill said. "What if you could do whatever you want in that seat, period?"
All images and video courtesy of Zephyr.
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

