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Hyatt's Pay My Way improves functionality, allows you to combine free night awards, cash and points

Aug. 03, 2023
5 min read
Andaz Mayakoba Mexico
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World of Hyatt lets members use free night awards, book paid nights and redeem Hyatt points all on a single reservation via its Pay My Way feature.

Starting today, World of Hyatt has improved this feature by letting members select the eligible free night award they want to apply via the Pay My Way feature. Previously, the World of Hyatt booking system would automatically use the free night award with the earlier expiration date, which caused issues for some members who perhaps wanted to use their lowest value award certificate first (Category 1-4 vs. Category 1-7).

Here's what you need to know about using World of Hyatt's Pay My Way feature, especially now that you can select which free night award you want to use.

How to use Hyatt's Pay My Way

To use Hyatt's Pay My Way, log in to your Hyatt account and search for a stay of two nights or longer. Don't check the "Use Points" box before clicking "Find hotels."

Booking with Hyatt Pay My Way
HYATT.COM

The results page will show all the Hyatt properties available at your destination on your travel dates. Click "View rates" for the property you want to book.

Booking with Hyatt Pay My Way
HYATT.COM

Unfortunately, not all rates and room types are eligible for Hyatt's Pay My Way. You also won't find any options to use Pay My Way at some properties. For now, select the room type you'd like to book.

Booking with Hyatt Pay My Way
HYATT.COM

Hopefully, you'll see a rate eligible for Pay My Way (as indicated by the "Pay My Way" button). If none of the rates have the "Pay My Way" button, click "Other available rooms" near the top of the page to try a different room type.

Booking with Hyatt Pay My Way
HYATT.COM

Once you find a room type and rate you want to book, click the "Pay My Way" button. You'll end up on the following page:

Booking with Hyatt Pay My Way
HYATT.COM

You can select any combination of points, cash, points and cash or free night awards. And if you have multiple free night awards, you can now select which one you prefer to use.

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Booking with Hyatt Pay My Way
HYATT.COM

However, when calculating redemption rates, consider that the cash rates shown in the table don't include taxes and fees.

Click through a few combinations and see how the taxes and fees in the "Cash total" box at the bottom change. For example, here's a combination of a night on points, a paid night and a night using a free night award:

Booking with Hyatt Pay My Way
HYATT.COM

Click "Select this combination" to move forward with the booking process. Once you do so, you'll be on the final booking page.

Booking with Hyatt Pay My Way
HYATT.COM

Related: These are the best Hyatt Category 4 hotels, according to Globalists

Why use Hyatt's Pay My Way

Now that you know how to use Hyatt's Pay My Way, you may wonder when and why to use this feature. The most obvious use case is when you don't have enough free night awards to cover all the nights of your stay.

It can also make sense to redeem World of Hyatt points for nights with expensive cash rates and pay cash for nights with low cash rates. After all, you can benefit from World of Hyatt still offering an award chart on the nights with expensive paid rates.

In short, it comes down to the redemption rate you can get each night and how you value Hyatt points. TPG's valuations peg the value of Hyatt points at 1.7 cents per point. So, based on these valuations, you'd want to redeem points when you can get a redemption value of at least 1.7 cents per point. You'd want to book a paid rate when your redemption rate would be lower.

However, remember that you can't access all available rates when using Pay My Way. So, it's worth considering whether you'd get a better deal by booking multiple reservations. After all, most hotels will try to keep you in the same room for your entire stay if you call or email before your stay.

It's easier to book one reservation, though. So if the rates are similar, you'll probably want to use Pay My Way instead of booking multiple back-to-back reservations.

Related: The best Hyatt beach hotels in the US

Bottom line

It's great that Hyatt has improved its Pay My Way feature to allow members to select the free night award they'd most like to use instead of defaulting to the one with the earliest expiration date.

This feature could be further improved by enhancing the functionality to make it easier to find properties and room types you can book using the Pay My Way feature, but this is a real step forward for the tool.

Featured image by SUMMER HULL/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.