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You can now use your American AAdvantage miles to upgrade your airport experience

July 15, 2020
4 min read
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American Airlines lets its premium cabin passengers pay for extra-special treatment via its Five Star Service offerings. And now, you can use your miles as a payment option.

As first noted by Twitter user @xJonNYC and confirmed with the airline, American will now let you redeem AAdvantage miles for the base level Five Star Service. As usual, the buy-up is only available to those traveling in either first or business class on at least one segment of the American Airlines itinerary.

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What American Airlines Five Star Service gets you

This VIP experience is ideal for travelers who find business or first class isn't premium enough. It makes the ground experience more enjoyable, providing extra perks like priority check-in — including access to Flagship First Check-In, where available — expedited security screening, access to the Admirals Club, an escort to and from the gate, pre-boarding, priority re-accommodation during delays and more.

While some perks like priority boarding may seem redundant for premium cabin passengers, having access to the exclusive Flagship First Check-In area and expedited security can be valuable. Even more so during times like this when social distancing is more important than ever.

Access is usually reserved for Flagship First passengers on qualifying three-cabin flights, AAdvantage Executive Platinum members on qualifying international flights, ConciergeKey members and Oneworld Emeralds. Unlike the usual priority security privileges, passengers coming from the Flagship First Check-In area are escorted directly to the front of the line.

Flagship First check-in at LAX. (Photo by Zach Griff/The Points Guy)

How much does Five Star Service cost?

Five Star Service usually costs $350 for the first person and $100 for each additional adult. Passengers 17 and under pay just $50. With miles, the service costs 35,000 miles for the first adult and 10,000 miles per additional adult or 5,000 miles per additional child, meaning the airline is valuing miles at 1 cent apiece.

Adding more options for redeeming miles is a welcome development, but the value proposition isn’t very good. TPG values AAdvantage miles at 1.4 cents each, so there are definitely better uses of your miles. For instance, you can redeem 32,500 miles for a Flagship Business seat on American's premium transcontinental A321T flights.

Related: Choosing the Best Credit Card for American Airlines Flyers

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Which airports offer Five Star Service?

Five Star Service is offered at 16 U.S. airports and four international ones. However, only its U.S. locations are bookable with miles:

  • Austin (AUS)
  • Atlanta (ATL)
  • Boston (BOS)
  • Charlotte (CLT)
  • Chicago O'Hare (ORD)
  • Dallas / Fort Worth (DFW)
  • Los Angeles (LAX)
  • Miami (MIA)
  • Nashville (BNA)
  • New York Kennedy (JFK)
  • New York LaGuardia (LGA)
  • Newark (EWR)
  • Philadelphia (PHL)
  • Phoenix (PHX)
  • San Francisco (SFO)
  • Washington Reagan (DCA)

You can purchase Five Star Service by calling 877-578-2702 or emailing fivestar.service@aa.com.

American's more premium Five Star experiences like Five Star Select (which includes perks like Flagship First Dining and American Airlines Cadillac or cart transfers), Five Star Private Departure and Five Star Private Arrival have been temporarily suspended due to the pandemic. It's unknown whether those will become bookable with miles when they resume.

Bottom line

This new feature comes two months after American Airlines introduced the option to purchase seats with miles. The airline also recently made adjustments to boarding times, award change and redeposit fees, elite status and more.

Related: Earn up to 7x bonus miles on your next flight

Featured image by (Photo by Benji Stawski/The Points Guy)

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
3 / 5
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Rewards

1 - 3X points
3XEarn 3X Miles on Delta purchases and purchases made directly with hotels.
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Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

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  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
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  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
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Apply for Delta SkyMiles® Platinum American Express Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
3 / 5
Go to review

Rewards Rate

3XEarn 3X Miles on Delta purchases and purchases made directly with hotels.
2XEarn 2X Miles at restaurants worldwide, including takeout and delivery in the U.S. and at U.S. supermarkets.
1XEarn 1X Miles on all other eligible purchases.
  • Intro Offer
    Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.

    Earn 90,000 Bonus Miles
    50,000 Bonus Miles
  • Annual Fee

    $250
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent/Good

Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

Pros

  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees