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United finally relents, begins waiving award redeposit fees

March 30, 2020
2 min read
United finally relents, begins waiving award redeposit fees
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Update 4/6/20: United is now waiving award redeposit fees for all members for the rest of 2020, as long as flights are canceled more than 30 days before departure.


The major U.S. airlines tend to roll out consistent policies when it comes to change-fee waivers, elite qualification and — most recently — dealing with coronavirus, both in the airports and onboard. This time around, though, United Airlines has been especially unforgiving, leading to an unfriendly "flexible" booking policy and a firm take on award redeposit fees.

Well, we just got a bit of good news — the carrier has finally relaxed its award redeposit policy. According to a spokesperson:

"United is waiving redeposit fees for MileagePlus award travel scheduled through May 31. Customers continue to have the flexibility to change award travel without incurring a fee, or cancel award travel and retain the value of their ticket as a credit towards future travel."

Typically, general members must pay $125 to redeposit miles when canceling an award within 60 days of departure, though this is discounted or waived for United Premier elite members. Silver travelers pay $100, Gold members pay $75 and Platinum members pay $50, while the fee is waived entirely for Premier 1K and Global Services members. Fortunately, that redeposit fee will now be waived for all customers with travel scheduled through May 31, giving MileagePlus members the ability to cancel or change their awards without penalty. If you recently paid a redeposit fee, I wouldn't expect a refund at this point — though it never hurts to ask.

RELATED: Complete guide to changing and canceling award tickets

The new policy matches those already in place at American Airlines, Delta and other carriers, as outlined in more detail here. Meanwhile, if you're scheduled to travel after May 31, there's always a chance the redeposit waiver could be extended — hopefully, when the time comes, without a lengthy delay.

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Related reading:

Featured image by United's now allowing basic economy flyers to change their tickets through the end of 2021. (Photo by Zach Honig/TPG)

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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
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  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
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  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
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  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023