United Is Testing Pre-Order Option for First-Class Meals
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
“Southwestern omelette, please.” It’s a delicious spicy-cheese-stuffed egg dish, with flavorful potatoes and chicken sausage, and my United premium-cabin breakfast go-to, whenever it’s on offer. But more often than not, my request is immediately followed by a curt “what’s your second choice” by the flight attendant. “Uhh… the cold fruit tray, I guess.”
Sometimes, meal requests are prioritized based on elite status, sometimes they’re not. Generally, your best chance of getting the meal you want is to sit near the front of the cabin, or order a special meal — kosher, vegetarian, and so on — in advance. But with American and Delta, you can confirm your in-flight entree before departure, based on the menu planned for your flight. Now, United’s thinking about rolling out a similar option, assuming the carrier’s test this Wednesday goes to plan.
According to United:
A select group of customers seated in United First class with travel scheduled for July 31 from Los Angeles and Washington Dulles received an email inviting the customer to visit a meal reservation page on united.com to select their meal preference from a menu of available options. Customers can select their meal five days before departure and up to 24 hours before their flight. If they choose not to choose a meal they can request from the flight attendant once on board. Our teams will follow up with our customers, review test feedback and adjust as needed.
The airline’s currently working through a “test phase,” though the description above was followed by an offer to share more “when the product is ready for prime time,” so United’s clearly considering a larger rollout. And I’m all for it — while my free same-day change addiction will likely throw a wrench in the works, I’ll certainly be pre-ordering meals whenever possible. Though heartier options on regional-jet flights would be a welcome addition, too:
We’ll be anxiously awaiting the results of this test and hope to see a pre-order option expanding to other United-operated flights in the not-so-distant future.
Welcome to The Points Guy!
WELCOME OFFER: 100,000 Points
TPG'S BONUS VALUATION*: $2,000
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Our best offer ever! Earn 100,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,250 when you redeem through Chase Ultimate Rewards®.
- Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 100,000 points are worth $1,250 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
- Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.