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United Details Menu, Service Ahead of Premium Plus Launch

March 28, 2019
4 min read
United Details Menu, Service Ahead of Premium Plus Launch
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This Saturday marks the launch of another chapter in United's long-haul service strategy, with the official introduction of Premium Plus.

The carrier's first true premium-economy product offers passengers far more comfort than traditional economy, with a seat that's similar to what you'll find in domestic first class, but with a leg rest, a large seat-back entertainment system and improved amenities, such as a Saks Fifth Avenue pillow and blanket.

United Premium Plus offers extra recline, more legroom, a larger screen and enhanced amenities. Photo by Zach Honig.
United Premium Plus offers extra recline, more legroom, a larger screen and enhanced amenities. Photo by Zach Honig/TPG.

Now, United's providing our first glimpse into the food and beverage improvements as well, in the form of an email to in-flight crew members. The airline also shared a couple of menus with TPG, including a list of all food and beverage options for two long-haul Premium Plus flights.

First, here's the menu for Newark (EWR) to Tokyo (NRT):

And here's the food menu for Newark to Tel Aviv (TLV):

All flights will include these beverage options:

Along with the following alcoholic drinks:

United also provided some instructions to flight attendants, along with tips from crew members who participated in a test flight. Some notable details include:

  • Menus (like the one above) will be placed at each seat
  • Pre-departure water may be served in a blue cup, time permitting
  • Almonds will be served alongside a choice of beverage after takeoff
  • The main meal will include a choice of two entrees, plus a salad, bread, ice cream and a cookie
  • Beer, wine (187ml bottles — about two glasses) and spirits will be available free of charge
  • Entrees and salads may arrive with a lid (it may not be removed, as it is in business class)
  • Meal orders will not be prioritized based on status
  • A customer may choose a standard economy meal instead, if they prefer
  • The pre-arrival meal will include a choice of two entrees as well, plus various side dishes, a biscotti and croissant

Some flight attendants got a first look at the tray setup as well, reflected in this image a crew member provided to TPG.

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Premium Plus service will launch on the routes below this Saturday, March 30. Additional routes will follow over the next couple of months, including a second batch on April 29 and a third on May 22, as we've detailed in this post.

FlightDepartTimeArriveTime
UA 999Newark (EWR)6:30pmBrussels (BRU)7:45am
UA 960Newark (EWR)7:40pmFrankfurt (FRA)9:10am
UA 179Newark (EWR)3:15pmHong Kong (HKG)7:10pm
UA 48Newark (EWR)8:10pmMumbai (BOM)8:50pm
UA 57Newark (EWR)6:30pmParis (CDG)7:45am
UA 84Newark (EWR)4:55pmTel Aviv (TLV)10:15am
UA 90Newark (EWR)10:50pmTel Aviv (TLV)4:20pm
UA 79Newark (EWR)11:05amTokyo (NRT)1:55pm
UA 917San Francisco (SFO)11:10pmAuckland (AKL)8:20am
UA 888San Francisco (SFO)10:55amBeijing (PEK)2:20pm
UA 58San Francisco (SFO)1:50pmFrankfurt (FRA)9:55am
UA 926San Francisco (SFO)7:15pmFrankfurt (FRA)3:15pm
UA 869San Francisco (SFO)1:00pmHong Kong (HKG)6:45pm
UA 871San Francisco (SFO)2:00pmTaipei (TPE)6:45pm
UA 954San Francisco (SFO)7:45pmTel Aviv (TLV)7:55pm
UA 837San Francisco (SFO)11:30amTokyo (NRT)2:35pm
UA 950Washington, D.C. (IAD)5:40pmBrussels (BRU)7:15am

Note that some United flights may offer the new Premium Plus seats without the full service. On these flights, customers will be able to select a seat in the premium-economy cabin for the price of Economy Plus — in which case they'll also be available free of charge to elites.

Featured image by Top-tier elites have access to a variety of valuable perks, up to and including upgrades to lie-flat seats.

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