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United Airlines will offer complimentary food on more Hawaii routes

Feb. 21, 2020
2 min read
United Airlines will offer complimentary food on more Hawaii routes
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United Airlines is expanding its latest trial of complimentary food for passengers flying in economy on select Hawaii flights to more routes beginning in March.

Citing positive customer feedback, the carrier will expand the trial of complimentary cold sandwiches on flights between Chicago O'Hare (ORD) and Honolulu (HNL) to five more hubs on March 1, United said in a catering update to employees on Feb. 19 that was viewed by TPG. Sandwiches will be offered on all flights to Honolulu from Denver (DEN), Guam (GUM), Houston Intercontinental (IAH), Newark (EWR) and Washington Dulles (IAD).

“Customers are... noticing the changes and telling us they are enjoying the new amenities and complimentary sandwiches," United said in the memo.

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United, along with all other major U.S. carriers, eliminated complimentary meals and snacks on domestic flights during the decade following 9/11. This included routes to Hawaii, even though many of these flights are often longer than an international flight to Europe from the East Coast.

In the past few years, U.S. carriers led by Delta Air Lines have reintroduced free snacks on domestic flights and, on select routes, complimentary light meals.

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The latest free-sandwich trial is not United's first. The airline tested the concept on Chicago - Honolulu flights last April as well.

Related: United Testing ‘Complimentary Sandwich’ on Key Hawaii Route

Featured image by (Photo by Zach Griff / The Points Guy)

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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  • Annual Fee

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    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

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Why We Chose It

If you are looking to take your premium rewards to the highest level, this card is really a no brainer in our eyes. Chase's Ultimate Rewards make points easy to redeem, with a wide range of 10 airline and three hotel transfer partners and a friendly user interface. Despite the high annual fee, Chase is consistently adding new benefits to keep the card competitive in a fierce premium rewards field.

Pros

  • $300 annual travel credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Access to Chase Ultimate Rewards hotel and airline travel partners
  • Unlimited 3x points on the broad category of travel and dining
  • 50% more value when you redeem your points for travel through Chase Ultimate Rewards®
  • Broad definitions for travel and dining bonus categories

Cons

  • Steep $550 annual fee
  • May not make sense for people that don't travel frequently
  • You must spend the $300 travel credit before earning 3x points for travel and dining
  • No automatic hotel elite status
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,200 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more