Japan's top carriers were the most on-time airlines in 2021
Japanese airlines offered up some impressive on-time performance in 2021.
The country's two network carriers were the most on-time airlines in the world this year, according to aviation data provider Cirium.
All Nippon Airways took top billing, with a 95.04% on-time arrival rate and a completion factor of 99.24%, meaning that just 0.76% of all flights were canceled.
Japan Airlines took the number two spot, with an on-time arrival rate of 94.13% and an identical completion factor of 99.24%.
The top U.S. carrier on this list was Delta Air Lines, in the number five spot, which saw 87.80% of its flights arrive on time, with a 99.82% completion factor.
Here's a look at Cirium's top 10 on-time performance list for global mainline carriers — in other words, airlines with global networks, excluding their regional affiliates:
| Ranking | Airline | On-Time Arrival Rate | Completion Factor |
|---|---|---|---|
1 | All Nippon Airways | 95.04% | 99.24% |
2 | Japan Airlines | 94.13% | 99.24% |
3 | Aeroflot | 91.05% | 99.58% |
4 | LATAM Airlines | 88.67% | 98.87% |
5 | Delta Air Lines | 87.80% | 99.82% |
6 | KLM | 86.07% | 99.61% |
7 | S7 Airlines | 80.99% | 99.74% |
8 | American Airlines | 80.47% | 97.50% |
9 | United Airlines | 80.38% | 99.08% |
10 | Saudia | 80.24% | 98.80% |
Here's a look at the top five on-time performance list for North American mainline carriers:
| Ranking | Airline | On-Time Arrival Rate | Completion Factor |
|---|---|---|---|
1 | Delta Air Lines | 87.80% | 99.82% |
2 | Alaska Airlines | 81.72% | 99.06% |
3 | American Airlines | 80.47% | 97.50% |
4 | United Airlines | 80.38% | 99.08% |
5 | Spirit Airlines | 76.33% | 96.48% |
In addition, Delta Air Lines won a special "platinum award" for operational excellence.
"It is the world's best performing airline when considering on-time performance, operational complexity and its ability to limit the impact of flight disruption to its passengers," Cirium writes in its on-time performance review.
Related: Airlines cancel nearly 1,000 flights Tuesday as disruptions continue to climb
Cirium started tracking on-time performance again on June 1, when it saw enough of an uptick in flights globally, a spokesperson explained to TPG. The period for the awards spans from June 1 to Dec. 20 — a few days before airlines globally and especially in the U.S. began to see significant operational disruptions due to the COVID-19 Omicron variant, as well as weather.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


