My Three Hour Layover Wasn’t Enough — Reader Mistake Story
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Today, I want to share a story from TPG reader David, who nearly missed an international connection:
A few years ago, I was traveling to Bohol in the Philippines. We booked one round-trip flight to Manila (MNL), and another (on a different airline) from Manila to Tagbilaran (TAG), leaving about three hours after our first flight was scheduled to land. I assumed that would be plenty of time, since we were arriving and departing from the same airport.
After landing an hour late and filling out forms for lost baggage, we still had about an hour to make our Bohol flight, which I thought would be fine since we just needed to get from Terminal 1 to Terminal 3. It turns out we couldn’t get there on foot, and since it was rush hour, we were told the shuttle would take 40 minutes to get between those two terminals of the same airport! There was no faster connection, so our only option was to hail a cab and convince him to drive like a maniac. We almost got into three accidents, but we made it two minutes before the gate closed.
If you’re booking two separate flights back-to-back, it’s customary to leave extra time to deplane, collect bags, and re-clear security. But don’t forget to also consider the transfer times between terminals; it can take longer than you think! I would recommend looking up the airport ahead of time so you know what to expect.
I agree with David that researching unfamiliar airports in advance is prudent, especially if you have a tight connection or need to get somewhere quickly upon arrival. Most major airports offer information like terminal maps and transit options online, but you can also find independent sites (like this transfer guide to Manila airport) that go into much greater detail. Some navigation apps also include interactive airport maps; TripIt Pro, for example, offers point-to-point navigation in 78 airports worldwide. All of these resources can help clarify what to expect on the ground.
No matter how efficiently you navigate an airport, however, you’re bound to run into problems if you don’t schedule enough time between flights. To that end, I recommend checking the minimum connection time (MCT) posted by your airline (and others serving that airport). You’re unlikely to be scheduled for less than the MCT if you’re transiting as part of a single itinerary, but if you’re arriving and departing on separate tickets, checking the MCT before you book is crucial.
Both Philippine Airlines and Cebu Pacific list minimum connection times of three hours between Terminals 1 and 3 at MNL, so while David assumed he had scheduled adequately, in reality he left little margin for error. He probably could have taken a leisurely pace if not for the late arrival and lost baggage, but delays are inevitable in the long run and you have to account for them. You can make up lost time if you don’t mind deplaning in beast mode and sprinting through the terminal. But if you prefer a more relaxed layover, just book the next flight out instead.
I appreciate this story, and I hope it can help other readers avoid making the same mistake. In appreciation for sharing this experience (and for allowing me to post it online), I’m sending David a $200 airline gift card to enjoy on future travels, and I’d like to do the same for you. Please email your own travel mistake stories to email@example.com, and put “Reader Mistake Story” in the subject line. Tell us how things went wrong, and (where applicable) how you made them right. Offer any wisdom you gained from the experience, and explain what the rest of us can do to avoid the same pitfalls.
Feel free to also submit your best travel success stories. If your story is published in either case, I’ll send you a gift to jump-start your next adventure. I look forward to hearing from you, and until then, I wish you a safe and mistake-free journey!
Featured photo courtesy of Albert777MAX /Wikimedia Commons
WELCOME OFFER: 60,000 Points
TPG'S BONUS VALUATION*: $1,200
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel
- Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Activate by 12/31/21.
- Earn 5X points on Lyft rides through March 2022. That’s 3X points in addition to the 2X points you already earn on travel.