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My Three Hour Layover Wasn't Enough — Reader Mistake Story

Feb. 25, 2019
4 min read
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My Three Hour Layover Wasn't Enough — Reader Mistake Story
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Today, I want to share a story from TPG reader David, who nearly missed an international connection:

A few years ago, I was traveling to Bohol in the Philippines. We booked one round-trip flight to Manila (MNL), and another (on a different airline) from Manila to Tagbilaran (TAG), leaving about three hours after our first flight was scheduled to land. I assumed that would be plenty of time, since we were arriving and departing from the same airport.

After landing an hour late and filling out forms for lost baggage, we still had about an hour to make our Bohol flight, which I thought would be fine since we just needed to get from Terminal 1 to Terminal 3. It turns out we couldn't get there on foot, and since it was rush hour, we were told the shuttle would take 40 minutes to get between those two terminals of the same airport! There was no faster connection, so our only option was to hail a cab and convince him to drive like a maniac. We almost got into three accidents, but we made it two minutes before the gate closed.

If you're booking two separate flights back-to-back, it's customary to leave extra time to deplane, collect bags, and re-clear security. But don't forget to also consider the transfer times between terminals; it can take longer than you think! I would recommend looking up the airport ahead of time so you know what to expect.

I agree with David that researching unfamiliar airports in advance is prudent, especially if you have a tight connection or need to get somewhere quickly upon arrival. Most major airports offer information like terminal maps and transit options online, but you can also find independent sites (like this transfer guide to Manila airport) that go into much greater detail. Some navigation apps also include interactive airport maps; TripIt Pro, for example, offers point-to-point navigation in 78 airports worldwide. All of these resources can help clarify what to expect on the ground.

No matter how efficiently you navigate an airport, however, you're bound to run into problems if you don't schedule enough time between flights. To that end, I recommend checking the minimum connection time (MCT) posted by your airline (and others serving that airport). You're unlikely to be scheduled for less than the MCT if you're transiting as part of a single itinerary, but if you're arriving and departing on separate tickets, checking the MCT before you book is crucial.

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Both Philippine Airlines and Cebu Pacific list minimum connection times of three hours between Terminals 1 and 3 at MNL, so while David assumed he had scheduled adequately, in reality he left little margin for error. He probably could have taken a leisurely pace if not for the late arrival and lost baggage, but delays are inevitable in the long run and you have to account for them. You can make up lost time if you don't mind deplaning in beast mode and sprinting through the terminal. But if you prefer a more relaxed layover, just book the next flight out instead.

I appreciate this story, and I hope it can help other readers avoid making the same mistake. In appreciation for sharing this experience (and for allowing me to post it online), I’m sending David a $200 airline gift card to enjoy on future travels, and I'd like to do the same for you. Please email your own travel mistake stories to info@thepointsguy.com, and put "Reader Mistake Story" in the subject line. Tell us how things went wrong, and (where applicable) how you made them right. Offer any wisdom you gained from the experience, and explain what the rest of us can do to avoid the same pitfalls.

Feel free to also submit your best travel success stories. If your story is published in either case, I’ll send you a gift to jump-start your next adventure. I look forward to hearing from you, and until then, I wish you a safe and mistake-free journey!

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.