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Ends today: Southwest now lets you convert vouchers into points — but is it a good deal?

Dec. 15, 2020
5 min read
Southwest check-in counter Maui Zach Griff
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Today is the last day to take advantage of the chance to turn Southwest travel funds into Rapid Rewards points. Due to the unprecedented uncertainty around the future, every major airline continues to extend its change-fee waivers. If you've got an upcoming trip or you're thinking about booking future flights, airlines want to reassure you that you can cancel for future credit — without paying a $200 (or more) penalty.

But there's one airline that never charges change fees, even well before the pandemic. And that's Southwest.

If you voluntarily cancel a Southwest booking, you'll receive a travel fund for future use on any flight. These vouchers typically carry a one-year expiration policy and can only be used by the originally-ticketed passenger. Due to the pandemic, many funds have been extended through Sept. 7, 2022.

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Southwest's conversion feature

This feature debuted in August, giving travelers even more flexibility from travel funds by converting them into Rapid Rewards points. The Dallas-based carrier first announced this capability in April.

(Screenshot courtesy of Southwest)

As mentioned, one of the downsides of travel funds is that they can only be used by the originally-ticketed passenger. That means that even if you purchased a ticket for a friend or family member, they’ll get to use the value of the ticket for future travel.

But Rapid Rewards points can be redeemed for anyone you choose, never expire and never have change or cancellation fees. As such, they're much more flexible than travel funds.

Related: 9 ways to earn points with the Southwest Rapid Rewards program

So, should you convert travel funds into Rapid Rewards?

Well, it boils down to the conversion ratio. And based on the tickets we've analyzed, it appears to be fixed at just under 1.3 cents per point. TPG's valuation for Rapid Rewards is 1.5 cents per point, so you're gaining some value when converting funds to points.

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However, when you redeem Rapid Rewards, you're still on the hook for the taxes and fees associated with your ticket. Though you're gaining some value in the conversion, you're going to need to pay out of pocket for the taxes. (Travel funds can be applied to the entire ticket, inclusive of taxes.)

(Screenshot courtesy of Southwest)

In addition, you don’t earn Rapid Rewards points on award tickets, but you do with tickets booked with travel funds. Furthermore, you don’t earn tier-qualifying points (TQPs) or Companion Pass qualifying points (CPQPs) for award travel. So even though you're gaining some value in the conversion, you'll be losing out on the points you could've earned when flying on a paid ticket.

As long as the conversion covers the difference in taxes and you're comfortable forgoing earning points and status qualification, then I'd consider converting funds to points, especially if you want to use vouchers for other passengers. You can also review our article on 4 types of travelers who should convert Southwest funds to points.

Again, this feature is only available through today — Dec. 15, 2020 — so time's running out to weigh your options. Just note that once you process a conversion, it's non-reversible.

Related: How to redeem points with the Southwest Rapid Rewards program

Terms and conditions of the conversion

In order to qualify for the points conversion, your travel fund must expire on Sept. 7, 2022. In addition, the name on the travel fund must match the name on the Rapid Rewards account. Though you can book award travel for anyone, the points themselves must be converted into the account of the originally-ticketed passenger.

Rapid Rewards points can be redeemed for any seat (Photo by Zach Griff/The Points Guy)

Finally, the funds must've originated from a ticket purchased on Southwest.com, through a customer representative or approved by your employer.

Related: No, Southwest didn’t devalue its Rapid Rewards program overnight

Bottom line

Southwest has been offering the ability to convert restrictive travel funds into much more flexible Rapid Rewards points since August, but today is your last day to do so. There are times when it could make sense to convert your travel funds to points — assuming the conversion rate is lower than the points valuation. Note that you can't apply points to pay for taxes and fees though.

Whatever you do, make sure you've made up your mind, because conversions are non-reversible. And make your decision soon, since the feature is set to disappear at the end of the day today.

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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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Cons

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  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.