Southwest Airlines Tickets Can Once Again Be Paid for Using Ultimate Rewards Points

May 19, 2019

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Attention Chase Sapphire Preferred Card and Chase Sapphire Reserve cardholders: we’ve got good news. As reported by View from the Wing on Sunday, you can once again book tickets on Southwest Airlines using your Chase Ultimate Rewards points at a fixed value.

When Chase made the switch to using Expedia as its booking engine for cardmembers last year, the ability to book Southwest tickets using Ultimate Rewards points at a fixed value to buy the ticket was lost. Southwest generally doesn’t allow tickets to be booked any way other than directly through Southwest.

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While you can transfer your Chase Ultimate Rewards points to Southwest at a 1:1 ratio, in some cases you are better off using your Chase points to simply pay for the ticket. When you do that, Southwest deems it a paid ticket rather than an award ticket, meaning that you will earn Rapid Rewards points on the flight and can add the points to your tally for earning status and the Companion Pass with Southwest — without spending cash.

(Photo courtesy of Jennifer Yellin /
(Photo courtesy of Jennifer Yellin /

TPG called Chase to test out the news, at which time a representative confirmed that this option is only available to Reserve and Preferred cardholders, and also that paying for Southwest tickets using your Chase Ultimate Rewards points can only be done by calling Chase Travel at (866) 951-6592.

This new — or rather restored — ability will be welcomed by those Chase cardmembers who prefer to fly with Southwest.

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Featured Photo by Robert Alexander/Getty Images

Southwest Rapid Rewards® Priority Credit Card

Earn 2X points on Southwest purchases and 1X point on all other purchases. This card also comes with an annual $75 Southwest travel credit.

Apply Now
More Things to Know
  • Our best points offer ever! Earn up to 100,000 bonus points. Earn 50,000 bonus points after spending $2,000 on purchases in the first 3 months your account is open, plus 50,000 more bonus points after spending $12,000 total on purchases in the first 12 months.
  • 7,500 anniversary points each year.
  • Now enjoy more benefits and more ways to earn.
  • New! Earn 3X points on Southwest® purchases.
  • New! Earn 2X points on local transit and commuting, including rideshare.
  • New! Earn 2X points on internet, cable, phone services, and select streaming.
  • $75 Southwest® travel credit each year.
  • 4 Upgraded Boardings per year when available.
Regular APR
15.99% - 22.99% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each balance transfer, whichever is greater.
Recommended Credit

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