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Southwest Airlines reveals new seats, cabin designs

Feb. 02, 2024
3 min read
Southwest new interior 1-1
Southwest Airlines reveals new seats, cabin designs
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Southwest Airlines is getting a face-lift.

The Dallas-based carrier revealed details of a new onboard product Friday, featuring a refreshed look and a new seat design.

The new cabins will be on board newly delivered jets starting in early 2025, the airline said. They were created in collaboration with Tangerine, a London-based design firm that's worked on numerous airline products before — like Japan Airlines' new A350 interiors. The cabins are based on what Southwest described as "extensive research" involving customers and employees and their "perceptions of color, comfort, and their aspirations for the overall onboard experience."

The new seats were designed by Recaro and feature a few useful features, including an adjustable headrest and a personal device holder on seatbacks. Overall, the cabin features a deep blue hue with lighter blue accents. It has nods to the airline's heart logo throughout, including woven into the carpet and on headrests.

SOUTHWEST AIRLINES

Existing aircraft will not be retrofitted with the new interiors, Southwest said. However, all of the airline's Boeing 737-800s and 737 MAX 8 jets are in the process of being reconfigured with an updated design that includes charging ports for personal devices and larger overhead bins.

"Our redesigned cabin interior significantly enhances our inflight Customer experience and will complement the amazing service that our Crews provide," Southwest Chief Customer Officer and Senior Vice President Tony Roach said in a statement.

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Southwest told TPG that aircraft with the new interiors would feature the same layout as current aircraft. Recaro offers several lightweight yet comfortable economy seats that have proven popular with low-cost carriers for their slim size, allowing more seats to fit on a given aircraft. In some cases, those slim seats save so much space that an extra row or more can be fit into existing planes.

Most of Southwest's fleet will feature either the brand new cabin, or the retrofit interior within the next few years, although the airline did not specify an exact timeline for the refurbishment of existing planes.

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Featured image by SOUTHWEST AIRLINES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.