Skip to content

Southwest Airlines moves to new digs at Nashville with opening of Concourse D

July 17, 2020
8 min read
200716BNA_terminal-WEB02-source
Southwest Airlines moves to new digs at Nashville with opening of Concourse D
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Nashville International Airport is the second major airport to inaugurate a new facility this week with Friday's opening of Concourse D for Southwest Airlines.

Drawing from Nashville's musical heritage, the six-gate concourse features "ribbons" in the terrazzo floor reminiscent of a musical score as well as other design features that draw from the guitars that are staples of country music. However, many aspects will not be fully identifiable until a new central terminal opens three years from now.

The concourse is something of "a preview to the pieces that are going to go into the main terminal" and larger BNA Vision project, Fentress Architects associate principal Corey Ochsner told TPG. Fentress designed both the concourse and terminal.

Sign up for the free daily TPG newsletter for more airline news!

An aerial of the Nashville airport with the new Concourse D to the right in front of the parking garage. (Photo courtesy of Nashville International Airport)

Fully built out or not, the new Concourse D is a big step up for Southwest flyers. The facility is three-times bigger than the concourse it replaces and offers a wider corridor, more seating and higher ceilings than the airport's other gate areas. Other traveler-pleasing amenities include outlets at seats, water bottle filling stations and even a mother's room.

A gate are in the new Concourse D at Nashville International Airport. (Photo by Stephen M. Keller courtesy of Southwest Airlines)
Concourse D features a terrazzo "ribbon" reminiscent of sheet music on the floor as well as other artwork. (Image by Stephen M. Keller courtesy of Southwest Airlines)

The first departure from the concourse is scheduled as Southwest flight WN2086 to Denver (DEN), due to leave from gate D1 at 6:10 a.m. local time on Friday.

However, the concourse will open with few concessionaires — there is space for at least seven — owning to the coronavirus pandemic. Not to mention far fewer flights and travelers than when it was conceived.

Related: Southwest Airlines inaugurates a new ‘very Portland’ concourse at PDX

Gate D1 in the new Concourse D at Nashville airport. (Photo by Stephen M. Keller courtesy of Southwest Airlines.)

The crisis has hit air travel in Nashville hard, as it has the entire industry globally. In April, the airport's traffic numbers fell nearly 96% year-over-year to 62,533 passengers, according to the airport's latest data. Numbers have rebounded since and stand at about 60% of 2019 — or about one million travelers in July — the airport's vice president of communications Tom Jurkovich told TPG.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Crisis or not, Southwest already plans to make use of its new gates. While it will give up four gates on Concourse C with the opening, the airline gains two additional gates for a total of 16. These will be put to good use by the time it flies a nearly full schedule by the end of the year.

“We’re excited about [the] net two new gates that I think we’ll need looking at our November and December schedules," said Southwest vice president of real estate Paul Cullen told TPG.

Related: Southwest adds 11 new routes, plans to resume a nearly full schedule by year-end

A Southwest Airlines Boeing 737 taxis at Nashville International Airport. (Image by Stephen M. Keller courtesy of Southwest Airlines)

Southwest is scheduled to operate up to 135 daily departures from Nashville in December, according to Cirium data. This compares to up to 111 daily departures in December 2019, though that could still change depending on the direction of the recovery.

The airline will also add new service between Nashville and California's Orange Country (SNA) in November. However, routes to Buffalo (BUF), Cancun (CUN) and Omaha (OMA) are not scheduled to return.

Prior to the pandemic, Nashville airport was on a growth tear. It saw passenger numbers jump 14% year-over-year to 18.4 million in 2019. This growth included the addition of Spirit Airlines to its airline roster last year. At the same time, Allegiant Air and Delta Air Lines both unveiled plans for a more substantive operation with the former planning a base and the latter a "focus city" with an expanded Sky Club.

However, Southwest is firmly ensconced as the airport's largest carrying more than 53% of Nashville's travelers in 2019, Bureau of Transportation Statistics data via Cirium shows.

Related: State-by-state guide to coronavirus reopening


 

View this post on Instagram

 

Nashville International concourse C corridor (opened 1987) by Robert Lamb Hart, and Gresham Smith. #airportarchitecture

A post shared by Airport Architecture (@airportarchitecture) on

Concourse D is only one piece of the larger BNA Vision works. The four gates that Southwest gives up on Concourse C will go to other airlines and allow the airport to close facilities elsewhere to move work on the terminal forward. The terminal is scheduled to open in 2023 with funding that was set aside prior to COVID-19.

"Work in some areas has actually accelerated due to lower passenger volume and fewer related disruptions," said Jurkovich. "We have taken advantage of that while we can."

Other airports are doing the same. Delta is using the slowdown in flyer numbers to accelerate terminal works at Los Angeles (LAX), New York LaGuardia (LGA) and Salt Lake City (SLC). And Ronald Reagan Washington National airport may be able to shave enough time off construction of two new security checkpoints to open them on-time in 2021 rather than six months late.

Related: Delta speeds up LAX, Salt Lake City renovation projects during pandemic

A rendering of the interior of Nashville airport's new main terminal. (Image courtesy of Nashville International Airport)

The concourse opening in Nashville follows a similar unveiling at Portland International Airport (PDX) in Oregon on July 15. Southwest moved into a six-gate extension of Concourse E at the airport as part of an effort to balance passenger numbers between the north and south sides of its terminal complex.

Nashville's new Concourse D replaces former regional gates that are no longer needed. The original facility opened in 1987 for American Airlines' hub at the airport that closed in 1995.

Related: Here are 5 airports designed by Black architects that you should know

Featured image by STEPHEN M. KELLER/SOUTHWEST AIRLINES

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.