Southwest Airlines temporarily slashes Hawaii schedule as part of latest coronavirus cuts
Even Southwest Airlines' successful new Hawaii service is not immune from the novel coronavirus pandemic. The carrier is significantly scaling back its service to the islands just over a year after its first aloha.
The Dallas-based carrier will suspend all but two of its 12 daily flights between the U.S. mainland and Hawaii starting April 5, Southwest president Tom Nealon said on the airline's blog Thursday. Only its twice-daily service between Oakland (OAK) and Honolulu (HNL) will continue for the foreseeable future.
Southwest will also continue to offer limited service between Honolulu and Kahului (OGG) on Maui, Kona (KOA) and Hilo (ITO) on the big island, and Lihue (LIH) on Kauai. Those changes also begin April 5.
Get Coronavirus travel updates. Stay on top of industry impacts, flight cancellations, and more.

"As a mandatory 14-day self-quarantine protocol begins today for all customers arriving in the Hawaiian Islands, we anticipated demand for our service to the islands would continue to fall sharply," said Nealon. He added that the limited schedule is "intended to be temporary and nimble."
Hawaii's two-week quarantine has prompted most carriers to slash their schedules to the state. Alaska Airlines, the second largest to the islands from the mainland U.S. by flight numbers, is cutting the majority of its service to Hawaii as part of a 70% drawdown of its schedule. Hawaiian Airlines is suspending all of its mainland flying except one daily flight each to Los Angeles (LAX) and San Francisco (SFO) to provide "essential" connectivity.
Southwest is a relative newcomer to the Hawaii market, having started service last March. The airline grew to the islands even as it cut capacity elsewhere owing to the Boeing 737 MAX grounding.
Related: Hawaii institutes mandatory two-week quarantine on arrival to the state
In January, Nealon said the airline's Hawaii service was performing "very well." He named the islands as among Southwest's key growth markets alongside the likes of Baltimore/Washington (BWI) and Denver (DEN).
No one, however, forecast just how much of a toll the COVID-19 pandemic would take on the travel industry.
Demand has fallen faster than most airlines expected. The Transportation Security Administration (TSA) reported that just 239,234 people passed through airport checkpoints across the U.S. on March 25 -- that's just 10% of the number that flew the same day a year ago.
"This is 9/11, SARS and the Great Recession all rolled into one," Delta Air Lines CEO Ed Bastian told employees in a webinar Wednesday viewed by TPG.
Related: Southwest suspends international flying Sunday, cuts 1,000 flights from schedule

Southwest has already cancelled a quarter of its schedule, or around 1,000 flights, including all international service. The airline will expand that to 1,500 flights on Friday until a previously-announced 20% capacity reduction is implemented in mid-April.
Gary Kelly, CEO of Southwest, warned at the outset that the coronavirus pandemic could be "worse than 9/11" -- an outlook that looks prescient at this point.
The Senate has passed a bill that includes more than $50 billion in aid to airlines. Designed to bridge the industry through the crisis, the package includes $25 billion in grants earmarked for non-executive compensation and benefits, and $25 billion in loans to cover other fixed costs. Both aspects of the deal include strings for airlines that take the aid, ranging from maintaining staffing levels to the possibility of the government taking an equity stake.
The measure still has to be approved by the House of Representatives and signed into law by the president before funds can begin flowing.
Southwest has not said whether it will take the government assistance. However, most carriers are expected to accept at least the grants for employee compensation, which come with fewer strings attached than that loans.
Related: What you need to know about the $50B coronavirus aid package to airlines
Featured by Patrick T. Fallon/Bloomberg/Getty Images.
TPG featured card
Rewards
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month
Rewards Rate
| 2X miles | 2 miles per dollar on every purchase |
| 5X miles | 5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel |
| 10X miles | 10 miles per dollar on hotels and rental cars booked through Capital One Business Travel |
Intro Offer
Earn 200K miles when you spend $30K in the first 3 months, and an additional 200K miles when you spend $150K in the first 6 monthsLIMITED-TIME OFFER: Earn up to 400K bonus milesAnnual Fee
$395Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.740-850Excellent
Why We Chose It
The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)Pros
- The Capital One Venture X business card has a very lucrative welcome offer.
- In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
- Business owners are also able to add employee cards for free.
Cons
- The card requires significant spending to earn the welcome offer.
- Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
- LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
- Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
- Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
- With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
- Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
- Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
- Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
- Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
- Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
- This is a pay-in-full card, so your balance is due in full every month

