Skip to content

Southwest cuts flights at its busiest airport, but in Denver 'for the long haul'

Feb. 21, 2025
6 min read
Denver International Airport, Colorado
Southwest cuts flights at its busiest airport, but in Denver 'for the long haul'
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

It's a time of change for Southwest Airlines.

From ending to its famous open-seating policy to flying red-eyes for the first time ever, the nation's largest low-cost carrier is in the midst of sweeping changes aimed at cutting costs and boosting profitability.

That also includes schedule changes at Southwest's busiest airport: Denver International Airport (DEN), which is currently the top city in the airline's network by daily departures.

Pro tips: 11 major mistakes people make with travel rewards credit cards

But departures by the Dallas-based carrier from the Mile High City have fallen on an annual basis in every month since August 2024, schedule data from aviation analytics firm Cirium shows. And while future schedules are subject to change, the trend continues through at least this August.

Cirium's numbers show that Southwest is on pace to cut well over 8,000 flights from Denver during the year ending in July. That's equivalent to axing Seattle-Tacoma International Airport (SEA) from its network, and all of the flights to and from the city, over the same period.

The changes are part of a larger shift by Southwest to boost investor returns. In the months since activist investor Elliott Management took a stake in the airline last June, it has unveiled changes to its board and numerous profit-boosting initiatives that range from adding extra-legroom premium seats to network changes at airports across the country, including in Atlanta and Hawaii.

The must dramatic change, however, were the first layoffs in its 50-plus-year history on Feb. 18. Southwest let go of 1,750 mostly corporate staff in a move it claimed will slash expenses by roughly $300 million in 2026.

Denver is no exception to the changes at the airline.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

"We're doing just fine in Denver," said Adam Decaire, senior vice president of network planning and network operations control at Southwest. "We're in for the long haul there."

The schedule changes in Denver reflect the airline's broader strategy shift to boost margins more than any sign of weakness or a change in direction for the airline in the Mile High City, he indicated.

Travel demand in Denver, Decaire said, is strong during "good chunks of the day." However, segments like corporate travel have not returned to what he described as "the times you would want them to," for example those early morning departures and late evening arrivals that are hallmarks of single-day business trips.

That change, among other reasons, prompted the airline to move seven or eight of its "originators," or planes, that spent the night on the ground in Denver to smaller outstations, Decaire said.

Take, for example, Southwest's morning schedule from Denver to Oakland International Airport (OAK). The airline's first departure of the day was at around 5:20 a.m. in June 2024 but will be pushed back to around 8 a.m. this coming June, Cirium data shows. The former was flown by a plane that spent the night in Denver, while the latter will almost certainly be flown by one that starts its day at another destination before operating an early morning flight to Denver and then flying on to Oakland.

As part of this schedule change, Southwest will shrink its pilot base in Denver by about 155 crew members this spring, the airline confirmed. Other bases, like one at Nashville International Airport (BNA), are growing.

The Southwest Airlines Pilots Association did not respond to several requests for comment on the staffing changes in Denver.

The shift for Southwest in Denver follows five years of unbridled growth for the airline there. In February 2020, just before the COVID-19 pandemic forever altered air travel, Southwest signed a new lease agreement with the airport that included 16 additional gates on Concourse C for a total of 40 gates.

Quick take: Southwest Airlines will end open seating: What you need to know

Steve Sisneros, vice president of airport affairs at Southwest, told the Denver City Council at the time that the airline planned to do more of what it was already doing there with the new gates. "It's adding depth and breadth to the markets we serve," he said.

Then came COVID-19 and the airline made good on its promise. Denver grew into something of a "hub" for Southwest — the airline does not have hubs, but some bases are large enough to where they naturally create numerous flight connection opportunities for travelers.

That unofficial hub is over, Decaire said, calling the schedule changes in Denver — and adjustments in pilot staffing — an exercise to "clean things up" in its network.

And Southwest remains larger in Denver today than when Sisneros spoke to the City Council in 2020. The airline's flight schedule is about 1% smaller in February 2025 than it was the same month five years earlier, but the airline is flying more seats, 5% more to be specific, than it did a half-decade ago, Cirium data shows.

One thing, however, is clear: Southwest does not plan to cede ground in the Mile High City to its competitor United Airlines.

Trip search: We 'luv' to see it: Southwest fares now displaying in Google Flights

"We still very much love Denver," Decaire said. "If United thinks they're going to get a pass anytime soon, they certainly will not."

United continues to expand its connecting hub in Denver, which also grew to 90 gates across two concourses during the pandemic. The airline plans to add a new nonstop to Rome Fiumicino Leonardo da Vinci Airport (FCO) from Denver as part of an eight-route expansion this summer, and is in the process of renovating its lounges and building a new Polaris Lounge at the airport.

In 2024, both Southwest and United saw their share of Denver passengers grow; the former by 0.1 points to 31% and the latter by 0.5 points to 46.8%, airport data shows. The airport handled a record 82.4 million fliers last year.

Neither carrier, for now, seems willing to cede the high ground in the Mile High City.

Related reading:

Featured image by UCG/Universal Images Group via G
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.