Skip to content

Qantas postpones Brisbane-Chicago route, grounds most Airbus A380s

March 10, 2020
5 min read
20191028_DFW Airport_Qantas A380 taxiing in DFW 9_JTGenter
Qantas postpones Brisbane-Chicago route, grounds most Airbus A380s
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Qantas has altered its operations as a result of the ongoing coronavirus outbreak, which shows no sign of slowing down. On Tuesday Australia time, the national flag carrier announced that it was reducing capacity by almost 25% for the next six months, as well as suspending most A380 operations during that time.

In total, Qantas and Jetstar's international capacity is being reduced by 23% through mid-September 2020 versus 5% from the same time last year.

Most of the cuts are in the group's Asia operations (down 31% compared with the same period last year), as well as to the United States (down 19%), the United Kingdom (down 17%) and trans-Tasman (down 10%).

During the time of reduced capacity, Qantas is mostly taking to operating smaller aircraft and reducing the frequency of its flights, rather than completely cancelling routes. As a result of that initiative, Qantas has elected to ground eight of its Airbus A380 aircraft until mid-September. Another two of Qantas’ A380s are undergoing scheduled maintenance and cabin upgrades, leaving just two left it for scheduled service with the changes.

Related: Behind the scenes: What it was like on the 19-hour Project Sunrise flight

As part of the changes to its operations for the next six months, it's delaying the launch of its scheduled Brisbane to Chicago route. While it was originally supposed to launch on April 15, it's now been delayed until mid-September. Elsewhere in North America, the carrier is making the following changes:

RouteWhat's changing?Effective date
Brisbane – San Francisco
Route suspended (3 return flights per week)
April 18
Sydney – San Francisco
Boeing 787 replaced by larger Boeing 747
April 18
Melbourne – San Francisco
Route suspended (4 return flights per week)
April 18
Sydney – Dallas/Fort Worth
A380 replaced by smaller Boeing 787
April 20
Melbourne – Los Angeles
A380 replaced by smaller Boeing 787
June 1
Sydney – Vancouver
Seasonal service suspended (3 return flights per week)
June and July only

“We expect lower demand to continue for the next several months, so rather than taking a piecemeal approach we’re cutting capacity out to mid-September," Qantas CEO Alan Joyce said in a statement. "This improves our ability to reduce costs as well as giving more certainty to the market, customers and our people. We retain the flexibility to cut further or to put capacity back in as this situation develops."

The carrier is also altering its operations to and from the U.K. While Qantas said that it's seen strong numbers on its nonstop route from London to Perth, its route from London to Sydney via Singapore has seen reduced demand. As a result, it's temporarily re-routing those flights — QF1 and QF2 — to become Sydney-Perth-London service as of April 20, hence making the Perth-London leg double daily. Additionally, the A380 that typically serves the route will be replaced by a smaller Boeing 787.

The 787 has approximately 250 fewer seats than the A380. Additionally, the 787 doesn't feature a first-class cabin, whereas the A380 does.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

In total, both Qantas and low-cost subsidiary Jetstar will be grounding 38 aircraft across both international and domestic markets. During the time, Qantas said that aircraft will undergo scheduled maintenance.

To minimize the financial impact of the reduced coronavirus demand, annual management bonuses have been set to zero for the full-year 2020. Additionally, for the remainder of full-year 2020, the company's chairman will take no fees while CEO Joyce will take no salary. Further, the Qantas Board will take a 30% pay cut and Group Executive Management will take a 30% pay cut. For non-executive employees, Qantas is asking them to take paid or unpaid leave in light of the reduced flying activity, and it's also freezing non-essential recruitment and consultancy work.

“When revenue falls you need to cut costs, and reducing the amount of flying we do is the best way for us to do that," Joyce said. "Less flying means less work for our people, but we know coronavirus will pass and we want to avoid job losses wherever possible. We’re asking our people to use their paid leave and, if they can, consider taking some unpaid leave given we’re flying a lot less."

The airline said that it is contacting customers affected by the changes to its operations. International passengers who had booked travel will be offered an alternative flight with a partner airline or on an alternate day.

It's also waiving change fees for new international bookings made from Tuesday, March 10, until the end of March. The waiver applies to travel up to June 30, 2020, and is limited to one free change per customer, though you will need to pay any fare difference.

Qantas isn't the first carrier to alter its operations in response to the reduced travel demand as a result of coronavirus. Over the weekend, Lufthansa announced that it was temporarily grounding its fleet of 14 Airbus A380s due to its sharp decline in bookings. The German carrier's superjumbos will be parked through at least the end of May.

Many U.S. and European airlines have also reduced and/or suspend service to areas that are centres of the disease's outbreak including China, South Korea, Japan and Italy.

TPG featured card

Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review
Apply for American Express® Gold Card
at American Express's secure site

Rewards

1 - 4X points

Intro offer

As High As 100,000 points. Find Out Your Offer.

Annual Fee

$325

Recommended Credit

Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.