Price Protection Saved Me Hundreds — Reader Success Story

Feb 4, 2019

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Today I want to share a story from TPG reader Rob, whose credit card benefits helped him save on a recent purchase when the price dropped:

I bought a large number of LED lights to decorate my house and tree for the holidays (through a shopping portal to maximize that purchase). Since this fell into my non-bonus, everyday spend category, I used my Citi® Double Cash Card for the reliable 2% back.

After Christmas, the lights were available for 50% off, and I was still within the 60-day window for Citi’s price protection policy. I filed a Citi Price Rewind claim and it was approved, saving me hundreds of dollars (it was a lot of lights across a couple of orders). Even with the recently lowered limits, the Price Rewind program is one of the more valuable benefits I have on my cards — I also have it on my Citi / AAdvantage Platinum Select World Elite Mastercard and Costco Anywhere Visa Card by Citi.

My advice is to make sure you check the price of seasonal items after you buy, since you can set up a price rewind at any point during the 60-day period!

The information for the Citi / AAdvantage Platinum Select World Elite Mastercard has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.     

Deciding which credit card to use for a given purchase involves more than simply picking the one that earns the most points. Many cards offer benefits like extended warranty and purchase protection that can save you thousands of dollars if something you buy is lost, damaged or fails prematurely. Price protection doesn’t pack quite the same punch, since there’s a $200 cap on each claim and you can only be reimbursed up to $1,000 annually per account. However, prices change all the time, so price protection is more likely to be useful than the other benefits even if the average claim is smaller.

One impressive aspect of Price Rewind is that it’s offered across most of Citi’s credit card portfolio, including no-fee options like the Citi Double Cash Card and the new Citi Rewards+ Card. That’s a potent benefit for a card with no annual fee, especially since it has relatively few restrictions — Rob’s purchase wouldn’t have been eligible for price protection from Barclays, for example, since sales of seasonal items like holiday decorations are excluded. Citi’s automated Price Rewind tracker is inconsistent, but it’s easy to file a claim online when you find a lower price yourself, so altogether I think it’s the best available benefit of its kind.

I love this story and I want to hear more like it! In appreciation for sharing this experience (and for allowing me to post it online), I’m sending Rob a $200 airline gift card to enjoy on future travels, and I’d like to do the same for you. Please email your own award travel success stories to; be sure to include details about how you earned and redeemed your rewards, and put “Reader Success Story” in the subject line. Feel free to also submit your most woeful travel mistakes, or to contribute to our new award redemption series. If your story is published in either case, I’ll send you a gift to jump-start your next adventure.

Safe and happy travels to all, and I look forward to hearing from you!

Featured photo by aaron007/Getty Images.

Delta SkyMiles® Platinum American Express Card

Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
More Things to Know
  • Limited Time Offer: Earn 90,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 3 months. Offer ends 8/3/2022.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees
Regular APR
17.24%-26.24% Variable
Annual Fee
Balance Transfer Fee
Recommended Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.