Mandarin Oriental Hotel in London Closed Indefinitely After Fire
The Mandarin Oriental hotel in the Knightsbridge district of London is closed indefinitely, the hotel said in a statement Thursday, after a fire ripped through the newly renovated building.
The London Fire Brigade said that 36 hotel guests and 250 hotel staff were evacuated from the building after the blaze started around 4:00pm Wednesday. Everyone was accounted for, and there were no injuries reported.
It took 20 fire engines and 120 firefighters a total of six hours to control the blaze. Thick plumes of black smoke could be seen throughout all of central London.
"Firefighters worked extremely hard in exceptionally hot conditions to bring the fire under control," London Fire Brigade Station Manager Pam Oparaocha, who was on the scene, said. "Crews wearing breathing apparatus carried out search and rescue operations throughout the inside of the building."
Current guests of the hotel were being accommodated at other hotels in the area, Mandarin Oriental said.
Mandarin Oriental said it was "too early" to tell when the hotel would fully re-open. "At present the damage is being assessed and we will provide updates as and when we have further information to share," the statement read. The hotel recommended any customers with upcoming stays at the Knightsbridge location book alternate accommodations. All cancellation fees would be waived and pre-paid stays would be refunded.
Upon initial inspection by the city's fire brigade, several parts of the hotel were damaged. "The external planting facade was damaged by fire," the London Fire Brigade said in a statement. "Small parts of several floors of the hotel, the roof and plant machinery on the roof also sustained fire damage."
The hotel had just re-opened after completing a multi-million dollar renovation on May 29 that it said was "the most extensive restoration in [the hotel's] 115-year history." All of the hotel's 181 guest rooms and suites had been refurbished. The renovation also included adding "living walls" of plants and vertical gardens to the hotel's courtyards.
The cause of the fire is still being investigated.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.Pros
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- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

