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JetBlue starts much-needed retrofit of legacy Mint business-class seats

Jan. 06, 2023
3 min read
JetBlue Mint A321 cabin
JetBlue starts much-needed retrofit of legacy Mint business-class seats
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JetBlue’s Mint business-class seat launched in 2014, and the product is definitely showing its age.

From heavy wear and tear to an outdated inflight entertainment system, the original Mint product isn’t nearly as competitive as it was when it first launched.

Thankfully, however, JetBlue is addressing perhaps the biggest issue with the original seat by installing new Tuft & Needle-branded seat cushions on its legacy Mint-equipped Airbus A321 jets.

These new seat covers offer a built-in mattress pad that first debuted on the airline’s Airbus A321neo, or new engine option, jets. These planes feature the next-generation Mint product, which offers direct access aisle from each seat in a 1-1 configuration.

In my experience, these new seat cushions are quite comfortable. Also, the built-in adaptive mattress foam is designed to offer a “consistent sleep experience, regardless of aircraft configuration,” according to a JetBlue spokesperson.

While JetBlue may be touting the benefits of the new seat cushion, the real improvement for frequent flyers will be the elimination of the inflatable airbag-style cushioning system, which has been prone to deflating as it ages.

ZACH GRIFF/THE POINTS GUY

When you sit in a deflated Mint seat, it feels like you’re sitting on an incredibly uncomfortable park bench. It's significantly more unpleasant than the economy seats in the last row of the plane.

I’ve experienced the deflated-seat issue on multiple occasions on recent Mint flights, and each time, the crew tried resetting the system to no avail. Finally, they brought out a replacement seat cover to help make the seat more comfortable.

In fact, the issue got so bad that JetBlue began stocking replacement seat covers on most Mint flights — a costly move considering the additional weight and space that these large items occupy.

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Fortunately, JetBlue is finally addressing this issue by eliminating the airbag system entirely. While the airline will no longer dole out $200 credits for deflated seats, frequent JetBlue flyers will undoubtedly appreciate that the seats will be consistently more comfortable.

To date, the airline has retrofitted five out of 35 Mint-equipped Airbus A321s, with plans to complete the project by the end of February, a spokesperson confirmed to TPG.

Although JetBlue is addressing perhaps the biggest issue with the classic Mint seat, the product could still use some TLC.

ZACH GRIFF/THE POINTS GUY

To start, the aging inflight entertainment system is one of the buggiest and most outdated systems in the domestic skies. There are limited on-demand options, and the interface feels straight out of the early 2000s.

Additionally, as airlines go all-in on direct aisle access in business class, the alternating 2-2 and 1-1 configuration in the legacy Mint product isn’t as competitive as it once was.

ZACH GRIFF/THE POINTS GUY

Other issues include significant wear and tear on the seats and loose power ports.

It’d be great if JetBlue decided to simply retrofit its existing aircraft with the impressive new Mint product, but that’s a costly endeavor that the airline likely isn’t ready to undergo, especially considering the Spirit takeover that’s due to close in the coming months.

While JetBlue may not yet be ready to share the long-term strategy for its legacy Mint product, at least it’s taking a big step in the right direction with the replacement of the seat covers.

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
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  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees