JetBlue Hits Pause on Airbus A320 Cabin Upgrades as Neo Deliveries Slide
JetBlue Airways is postponing cabin upgrades to some of its Airbus A320 aircraft as deliveries of new A321neo jets continue to slide.
The New York-based carrier has pushed upgrades to about 10 A320s to 2020 as it works to make up for the loss of more than half of its planned new aircraft deliveries this year, JetBlue CFO Steve Priest said during the company's second-quarter earnings call Tuesday.
JetBlue began the year expecting deliveries of its first 13 A321neos but, due to production delays at the European airframer, will only receive six aircraft in 2019, he said. The issues continue into 2020 with the company forecasting just 14 A321neo arrivals, instead of the scheduled 15 aircraft.
The delivery delays alone would reduce the airline’s 2019 capacity growth from an initial target of up 5-7%, year-over-year. However, the company has “managed to tweak the restyling program to manage the capacity challenges in 2019,” said Priest.
Related: How to Redeem Points With the JetBlue TrueBlue Program
By upgrading just 50 A320 cabins instead of 60 this year, JetBlue can grow capacity by 4.5-5.5% in 2019, just a half-a-point reduction from its initial forecast.
Where JetBlue will really feel the impact of the delivery delays is in 2020. The company expects a roughly two-point impact to planned capacity growth next year as a result of the late A321neos, says Priest.
In a report today, Cowen analyst Helane Becker estimates that the carrier will grow by roughly 6% in 2020 including the two-point reduction.
While it is difficult to say where JetBlue will not grow in 2019 due to the delivery delays, the carrier is pulling back capacity in Caribbean markets with weak leisure demand, including Punta Cana (PUJ) in the Dominican Republic where several American tourists have died since the beginning of the year.
The carrier has cut seats to Punta Cana by 5.2% in the second half of the year compared to the same period in 2018, Diio by Cirium schedule data shows.
Related: More on The JetBlue TrueBlue Rewards Program
The A321neo delays are just the latest delivery delay for JetBlue. In 2017, the airline converted three neo deliveries scheduled for 2018 to the A321ceo due to production issues, pushing back the introduction of the aircraft to this year.
One thing the delivery delays will not impact is the airline's planned London launch in 2021, JetBlue CEO Robin Hayes said on the same call. The flights will be flown with A321LR aircraft, a variant of the A321neo that can fly up to 4,600 miles.
JetBlue's A320 retrofit program will see its entire fleet of 130 aircraft restyled with a new cabin by the end of 2020. The upgrade raises seat count by 12 to 162 seats, while at the same time adding new seatback monitors and power outlets in every row.

Joanna Geraghty, chief operating officer of JetBlue, said the airline so far has completed upgrades to 28 A320s and remains on track to complete the entire fleet by the end of 2020 – even with the decision to push some 2019 retrofits to next year.
Customer response to the restyled A320 cabins has been positive, she said.
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- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

