JetBlue follows United, announces flight cuts because of coronavirus
JetBlue Airways will reduce capacity amid falling travel demand as fears rise of a widespread COVID-19 coronavirus outbreak in the U.S. With the move, JetBlue joins United Airlines and foreign peers in adjusting to the changing environment.
The New York-based carrier will cut system capacity by roughly 5% in the "near term," said JetBlue president Joanna Geraghty in an internal memo to employees on Wednesday viewed by TPG. She attributed the reduction due to a "fall in demand," and said the airline could reduce capacity further if required.
"We must also be flexible in this rapidly changing environment," said Geraghty. "We will make some tough decisions in the days ahead as we monitor the impact of coronavirus."
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In addition, JetBlue is delaying or cancelling any upcoming company meetings and events; reducing hiring of frontline and support center staff; and limiting non-essential spending. The carrier is also considering offering employees voluntary time off.
Earlier on Wednesday, United unveiled a 20% cut to international schedules and a 10% cut to domestic schedules in April in response to falling demand. The Chicago-based carrier said similar cuts are likely in May.
U.S. carriers began suspending flights to China due to fears of the outbreak at the end of January. However, COVID-19 has continued to spread, with clusters emerging in Iran, Italy and South Korea in recent weeks, and in the U.S. in just the past few days.
Related: A guide to traveling during the coronavirus outbreak
As of noon on Wednesday, the Centers for Disease Control (CDC) reported 80 cases of COVID-19 and nine deaths in 13 states across the U.S.
Despite not having any flights to China -- or any of the impacted countries -- JetBlue was the first U.S. carrier to offer domestic travelers a blanket waiver to cancel or change flights due to fears of COVID-19.
The capacity cut comes as JetBlue was scrambling to meet its growth targets for 2020. In January, the airline leased four used Airbus A321s to make up for delays of new A321neo deliveries that it needed to grow capacity by 5.5-7.5% year-over-year this year.
Related: JetBlue picks up used jets as Airbus A321neo delays mount
Those additional A321s may not be needed if the reductions announced Wednesday remain in place for an extended period.
"We have a solid balance sheet (money in the bank) to help us weather this storm," said Geraghty in the memo in what was an added level of assurance to staff versus what United told employees on its cuts. "But in times when revenue falls quickly, having enough cash on hand to meet our financial obligations – from buying fuel to paying business partners to making payroll – becomes a priority."
Most in the industry expect other U.S. airlines to follow JetBlue and United's lead with domestic capacity cuts as fears of COVID-19 are increasingly halting all but essential travel.
Related: Could the coronavirus end the decade-long U.S. airline expansion?
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Annual Fee
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

